PC Processors

[darkshirata]

Hello,

i have just build a new pc

cpu: ryzen 3900x

CM: gigabyte x570 UD

ram: DDR4 G.Skill Flare X Noir - 16 Go (2 x 8 Go) 3200 MHz - CAS 16

I installe windows and boot correctly

But when i installe chipset driver for x570 ( the new on amd site or the one in gigabyte CD )

The cpu fan stop and never turn and the temps go ti 100 degrès in ryzen master

and pc don't rebboot.

i must clear cmos and when i can boot to the bios i saw my cpu temps has a negative temp -55

I must reinstalle windows 10 for all work normaly.

After many test i saw that if i install chipset driver without AMD Ryzen™ Power Plans

all work without probleme

Can someone tell why ?

[hardcoregames_]

check for a BIOS update to your motherboard

[darkshirata]

i have the last bios

[hardcoregames_]

darkshirata wrote:

i have the last bios

Reason I suggest the most recent BIOS is often there are fixes but with no release notes uses are left to fend for themselves

[darkshirata]

yes i understand

i will try to talk to gygabite support if they know why

[hardcoregames_]

darkshirata wrote:

yes i understand

i will try to talk to gygabite support if they know why

Good idea as there is clearly a problem

You may need to RMA the motherboard as well