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PC Processors

AMD 9950x frequent system hangs

System details:

CPU: 9950x

MB: Asus X870E Pro Art on latest FW 

RAM: 4 x 32GB Corsair Vengeance

Power Supply:  Corsair HX1000i 

GPU: Gigabyte Nvidia 2080 Super

Boot Disk: Samsung 970 Evo NVME

SATA Disk 1: Samsung 1TB 2.5 inch Sata Magnetic Disk 

PCI Cards: LSI Mega RAID  9217 - Six 1 tb disk in Raid 10 

OS: Windows 11 Pro/Workstation 

 

Problem Description:

  1. With Memory context restore set to AUTO  the 1st boot of the system takes 30+ minutes to Post
  2. If you change any memory related settings the issue 1 resurface
  3. Once the system boots up  it only works for a few hours then hangs
    1. The longest this system ran is 4 hours with no load

Troubleshooting done: 

  1. Ran Memtest86 on full 128 GB RAM, no errors
  2. Removed all PCI cards and HDDs expect MVME, still the same issue 
  3. Keept an key on CPU temps no anomaly noticed  
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1 Solution

Update: 

  1. 1 on the memory sticks could not pass memtest86 
  2. Look like stick has a VRM issue as it failed in Pass-3 right about 1 hour 30 min mark

System is working stable with 2 sticks of Ram. 

 

Have sent the RAM kit for replacement.

 

View solution in original post

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5 Replies

Update to Situation: 

Ran Memtest86 for 4 Pass, before I was only doing 1 pass. This was done using Mestest86 boot USB and not from within Windows. Observation

  1. Pass 1: No Error
  2. Pass 2: No Errors, but at 36% mark for Pass 2 system froze 

Total time the system stayed up was close to 1 hour and 30 minutes 

akshaykalia_chd_0-1728913603148.png

 

 

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misterj
Big Boss

akshaykalia_chd, the long boot time is probably memory training not some fabric problem. Look in your Event Viewer and post a few Critical errors, Details Tab. Are there any errors for your boot device? Do a Clear CMOS and make sure all AMD drivers were downloaded here. What happens when it hangs? Mouse work, KB work, how are they attached? I would suggest you install W11 on a partition on your SATA drive and see if all is well. John.

EDIT: Try a single stick of memory.

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I have eliminated windows to be an Issue already. Here is why it is not Windows issue.

  1.  I worked for Microsoft for about 4 years out of my 20 years of my IT experience.  Further, I have done enough debugging within windows to be 100% sure it not windows.  
  2. Memtest86 Boot from USB hangs at 1 hour 30 min into a test every time. I have tested with various RAM frequencies until now I have not found the one that can pass this mark. 1 hour 30 min happens to be Pass-2. 

Boot off a Single stick is something I need to test. Will post the result soon. 

Since Memtest86 Boot from USB hangs at 1 hour 30 min it can not be Windows, or System disk or a Driver etc. It is some Firmware config issue or my mem sticks have busted VRMs which only break after some continues use. 

 

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Look like I have same issue as 

https://community.amd.com/t5/pc-processors/ryzen-9-7950x-4-sticks-of-ram-issues-128gb/m-p/702029 but on 9950x with x870e chipset 

 

 

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Update: 

  1. 1 on the memory sticks could not pass memtest86 
  2. Look like stick has a VRM issue as it failed in Pass-3 right about 1 hour 30 min mark

System is working stable with 2 sticks of Ram. 

 

Have sent the RAM kit for replacement.

 

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