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crs_tzep
Journeyman III

7840HS - Faulty?

Hello,

I got a IdeaPad 14" 5 PRO (gen8), in short: 7840HS paired with 32Gb DDR5 (EDIT: the laptop has IGPU only, 780M)

I have noticed that my CPU max clock never goes past 4.96GHz (out of 5.1GHz ), I have tried the usual (reinstalling win11, drivers, power profiles and I don't think is a heat related issue as in Chinebench R23 multi the computer scores 16450 points).

https://ibb.co/hYVTkyF 

Now the funny part when contacting Lenovo their rep gave me a strange message:

https://ibb.co/RNQQvjm 

Can anyone confirm what the lenovo said (i doubt is true), are there any steps in order to fix this?

 

 

full story here: Lenovo forums

EDIT: A guy helped me on the Lenovo forums by sharing a HWinfo report with me from his computer, I see that his voltages a bigger (1.45V vs 1.3V) what could be the issue ?

 

have a nice day,

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13 Replies

The Rep is correct 'up to 5.1', as per AMD spec.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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Hi, I understand that is "up to 5.1" but in a day of normal use + tests it never went past 4.96 I look at the max value reached, not the current value, at some point it should spike up!

Every time I restart the computer the max it reaches is 4.96, very strange to be the exact same value.

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Your 'bus clock @ 99.8' would be partial reason, disable 'spread spectrum' in bios.

Cool & quiet, SVM could be others, depending on lenovo bios options?

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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the bios of this laptop is minimal , there is no such option in there ...

 

 

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misterj
Big Boss

crs_tzep, what are you using to measure clock speed? Windows task manager reports some unknown speed. Ryzen Master (RM) is the right application to use but I suspect you cannot install on your processor. AIDA64 will report accurate values but it is a paid application. It does have a trial period, so please give it a try. There are many free apps, but I am suspicious of most of them. Please run Cinebench R24, knowing that scores are much lower than R23. The message from Lenovo is pure AMD description of max boost. Heat is the big enemy of laptops so try to get maximum ventilation to it. Enjoy, John. 

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Hi, I use HWinfo64 because it stores the MAXIUM values and I can leave it to run in the background.

I tried Ryzen Master (it dosen't work), I have tried AIDA64 too ...

 

This is my computer : picture 

This is a computer with similar config: picture 

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Thanks, crs_tzep. RM, what do you mean "...it dosen't work..."? Do you mean it won't install? Did AIDA64 give good numbers? Remember max boost says maximum frequency by a single core. So you need to look at all cores. None of the pictures you showed presented all cores and I do not know what "core clocks" means. Looks like to me you are doing fine. Enjoy, John.

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Same values in Aida64/HWinfo64, RM it installed but doesn't work , and gives a message that it's not for my CPU. I Know how turbo boost works and none of my cores can reach 5.1Ghz, the most they can do is 4.966GHz, I used this computer all day....It can't do it!

 

crs_tzep_1-1708706074802.png

 

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crs_tzep, it is my opinion that you do not have a defective processor. If you would like to ask AMD, here. Enjoy, John.

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Try changing settings in your Windows Power Plan.

I read in one Tom's Hardware thread that enabling "Turn on fast startup" allowed the processor to reach it fastest speed on his Lenovo laptop.

Also in Windows Power plan make sure your CPU "Maximum Power State is at 100% and Minimum Power State is at 5%".

Possibly Lenovo has a cap your processor's speed to prevent it from overheating.

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ibizbysa30
Journeyman III

I've definitely been down this road before, where you're chasing that elusive "up to" performance that your device's specs promise but never quite deliver. I remember when I was trying to squeeze every last drop of power out of my own laptop, only to hit a similar wall just shy of the advertised max clock speed. It’s like trying to get that last bit of ketchup out of the bottle, it’s technically there, but good luck getting it!

Your situation with the 7840HS maxing out at 4.96GHz sounds all too familiar. Despite the frustration, I’ve learned that these theoretical max speeds are often just that—more theoretical than practical, especially on laptops where heat management and power efficiency are prioritized over peak performance. Lenovo might have implemented a cap to protect the hardware from overheating, which is a bummer but not entirely unexpected.

I tried every trick in the book too, tweaking power settings, disabling unnecessary features, even scouring forums for hidden BIOS hacks. Sometimes, the best we can do is make peace with the fact that our devices are optimizing for longevity and stability, not just raw speed. It’s frustrating, but at least you’re not alone in this battle. Maybe a quick chat with AMD will shed more light, but from my experience, this is pretty standard behavior.

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willimafahad
Journeyman III

I totally get your frustration—trying to hit those max clock speeds can feel like chasing a mirage. I had a similar experience with my laptop, where the advertised specs never quite matched real-world performance. The 7840HS capping out at 4.96GHz is likely due to thermal and power management limits set by Lenovo to protect the hardware. I tried various tweaks myself, but it often comes down to devices optimizing for stability over peak performance. It’s a common issue, and reaching out to AMD might provide more insight, but this behavior is pretty standard.

 
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Have any of you seen and understood this?

MaxBoost002.png

 John.

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