I recently upgraded my computer from an 8700K to a 7600. Under any sort of load like playing games or stress testing software, the computer becomes unstable. These are the problems that occur:
- Performance starts to drop off heavily over the course of 30 seconds, eventually becoming unplayable below 10 FPS (freezing too)
- Audio will start to sound crackly or fuzzy, slowly getting worse to the point that it's unrecognizable
- Most of the time it has happens in the first 15 minutes, but I've had it take an hour to appear before
- Keyboard and mouse input aren't registered off an on throughout the process, even if the computer hasn't frozen entirely
- Sometimes it will just gradually return to normal but other times it will cause my PC to reboot (no bluescreen or anything, just looks like a normal restart)
Here are my specs:
- FE 3080 Ti
- Ryzen 5 7600 (Stock Cooler)
- MSI MAG B650 Tomahawk WIFI
- G.SKILL 6000MHz CL32 (F5-6000J3238F16GX2-FX5)
Here's what I've tried so far:
- Made sure everything was up to date: Windows 11, BIOS, and Chipset drivers
- Reinstalled Windows 11
- Tried a different set of RAM
- Disabled XMP/EXPO profile
- Temperatures always stayed around 95C, but I turned off the auto overclocking which kept it around 60-65C and it made no difference
Hopefully I'm not just forgetting something stupid but I can't can figure out what's wrong.
FozenMod, I do not think you are missing something obvious. The stock cooler is a poor example of a cooler. I recommend you get a better cooler and if you want to go fast make it a AIO. Your Max. Boost Clock is 5.1 GHz and max temperature is 95C. Please use only Ryzen Master (RM) for measurements. Many third party utilities either report wrong numbers or go further to obstruct the situation. MB vendor applications are especially bad and I suggest you uninstall any and get only BIOS (latest) for the MB Vendor. Please get all your AMD drivers here. Please look in "C:\Windows\Minidump" and if not empty, compress it and make it available for me to DL. Also look in your Event Viewer and post a few errors. Thanks and enjoy, John.
There doesn't seem to be any folder called Minidump and Event Viewer is only showing an error for Service Control Manager 7030, but that was before it happened. I did install Ryzen Master and ran a stress test, I noticed something that seemed odd. Ryzen Master and HWMonitor are both reporting that the temperatures drop from 95C to 70C when the instability kicks in but they still report that the CPU is running at 4900 to 5100 MHz on all cores. Is that even possible for the CPU to be running with that speed but have such a low temperature on the stock cooler?
Thanks, FozenMod. OK, no errors or dumps to look at. Please uninstall HWMonitor from your system. I doubt I can learn anything with no screenshots. Please post the screenshots of RM as requested and any when you notice something odd. Do not run more than one monitor utility at the same time. Please do as I requested above with respect to third party utilities. When we determine what is going on then you can run anything you want but if you come back to me I will ask you to remove them. Thanks and enjoy, John.
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I have done as you asked with the drivers and monitoring programs. This is from the stress test I did after. First image was taken while the system was undergoing the hitching I mentioned, second was after it had seemingly recovered for a moment, and third is from the Event Viewer during system startup after it hard rebooted a minute or so after the second screenshot. I did also notice that if I pressed keys during the hitching and it just so happened to register the keypress, the key would stick as if I was holding it.
Thanks, FozenMod, good job. I would like to see the "Error Eventlog" right after the Critical Kernel-Power. Go back to the event Log and double click this entry. This will open the log entry, then click the Details tab and expand System. Right click and Select All, then right click, Copy and paste it into your post. The RM shot after recovery looks normal. The processor is throttling because of the red meters at the top. A better cooling system may help but not much. The funny key things suggest nothing to me, sorry. Have you been changing values in the BIOS? This can cause conflicts with RM and strange symptoms. What is your PSU and Windows version? Is this a fresh install of Windows, ie with format of install disk? Is your BIOS the latest? Thanks and enjoy, John.
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Here's the one below as well, wasn't sure which you wanted exactly.
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4:44:41 PM |
3/4/2023 |
16821 |
E70703000600040010002C0029003A02E70703000600040016002C0029003A02600900003C000000010000006009000001000000B00400000100000000000000 |
Binary data:
In Words
0000: 000307E7 00040006 002C0010 023A0029
0010: 000307E7 00040006 002C0016 023A0029
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 00000000
In Bytes
0000: E7 07 03 00 06 00 04 00 ç.......
0008: 10 00 2C 00 29 00 3A 02 ..,.).:.
0010: E7 07 03 00 06 00 04 00 ç.......
0018: 16 00 2C 00 29 00 3A 02 ..,.).:.
0020: 60 09 00 00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00 ....`...
0030: 01 00 00 00 B0 04 00 00 ....°...
0038: 01 00 00 00 00 00 00 00 ........
The only values I've changed in the BIOS were disabling the PBO and CPB settings when trying to troubleshoot the problem, I've since put everything back exactly as it was by default. My PSU is the Corsair RM850x (CP-9020200-NA), I'm running Windows 11 Pro on 22H2, my BIOS is the latest version available on MSIs website (7D75v134), and I reinstalled Windows using the reset function inside the Recovery tab in settings. I chose the cloud download option when resetting Windows instead of a local install, do I need to download and create installation media on a USB drive and do it that way instead?
Thanks, FozenMod. Event 6008 was the one I wanted (I should have specified 6008), but I make no sense out of it, I will try Google. Disabling CPB in BIOS is OK, but RM uses PBO and may conflict with changing it in BIOS could cause a problem. Please do a Clear CMOS and see it things are different. Thanks and enjoy, John.
Sorry for the delay, the forums blocked me from posting because of some spam protection system. I did some more troubleshooting on my own last night and found a forum post where someone mentioned that errors like the one I posted were common for power delivery issues, so I reseated the connections on my PSU and motherboard, that seems to have resolved the problem. Thanks for helping me work through the problem, you were amazing.