Hello all
I have:
Processor: i5-12400F
Motherboard: Gigabyte Technology Co. Ltd. H610M S2H DDR4
RAM: 32 GB
Monitor&Card: DELL UP3214Q on Radeon Pro WX 4100
Win 10 - 64
At 4K resolution 3840x2160 it allows me only 30Hz.
How do I get it running at 60Hz?
Solved! Go to Solution.
The cable to the monitor supports even 8K, the problem was something else. Monitor setting - quite unobvious. 1.4 support, whatever it is. Thanks to everyone who showed interest, the problem is solved.
Yes, your Professional GPU card should have no issues with 4K @ 60Hz output.
Here is the AMD Specs for your WX4100:
Your Intel processor doesn't have Integrated Graphics.
In my opinion the most likely cause is either your cable or Monitor (Configuration) issues or you don't have Windows Settings -Display properly configured to run at 4K @ 60Hz.
Do you have another PCIex16 card inserted besides your WX4100 GPU Card?
How is your Dell Monitor connected to the WX4100? Are you using a Adapter cable?
Anyways, the best person to answer your question is AMD Forum's Moderator of Pro. GPU cards @fsadough .
OP doesn't mention cable connection, should be DP 1.2 cable and monitor set to DP 1.2 (Ref. Dell manual).
I did mentioned the most likely reason is due to cable or monitor issues.
All good, just adding info from dell (modified post).
The cable to the monitor supports even 8K, the problem was something else. Monitor setting - quite unobvious. 1.4 support, whatever it is. Thanks to everyone who showed interest, the problem is solved.