PC Graphics

[randall]

PC doctor hardware diagnosis code atim22.p5x.

My HP Pavilion p6510y...will not show the color red....things that are red are black.....peoples faces are green....I have I have put new drivers...tried a monitor I know works......tried everything on google search....nothing has fixed it.

[Chester1994]

Use this to download the latest drivers specifically mde for your system: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6300-desktop-pc-series/4079858/model/4...

Delete your current drivers.

Install the downloaded drivers.

If it doesn´t work, the GPU is probably dying.

[randall]

They are not cooperating.

"The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need."

[elstaci]

Here is the last Windows 7 driver for your obsolete GPU card HD 4200: https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-4000-series/ati-radeon-hd-4200

Use DDU (Display Driver Uninstaller) with the internet disconnected and deleting C:\AMD Driver installation folder.

Once you install the last AMD driver upload a image of GPU-Z to make sure it is installed correctly to be find out the Make & Model of your GPU card.

EDIT: Could also be a Monitor or Monitor cable issue. Have you tried to adjust the color in Windows Control panel?

What is the Make & Model of your Monitor ?

[randall]

The monitor is a acer 223w "analog" the monitor works perfectly on my older PC's xp

I know I need a new pc....but have been sick and money is tight.

[randall]

This is what the trouble shooter found.

"Video card does not support aero effects....not fixed"

[elstaci]

I guess your GPU card is incompatible with Windows 7 Aero Glass feature. You can disable that in Control Panel.