Did you go to the new revamped AMD Warranty website where you need to create a AMD Account first to open a Warranty Request Ticket: https://www.amd.com/en/registration/warranty-services-portal.html?utm_campaign=gcc-rma&utm_medium=re...
If you are having problems with that new website you can open a AMD SUPPORT - Warranty ticket tell them what is going on. It might be a bug in the new format or maybe AMD Servers are still having Maintenance done on them.
Here is where you can open a AMD SUPPORT - Warranty ticket: https://www.amd.com/en/support/contact-email-form
Before AMD did their Maintenance upgrade the Warranty Request actual form popped up. All you had to do was fill it out online.
But after the AMD did the Maintenance upgrade they changed it to the current form where you need to open a AMD account to access the Warranty Request form.
Okay, I just created a AMD Account and then under "Search" I inputted "Warranty" while still open to the new AMD Account.
EDIT: The first time I logged on it went to a page that didn't show any AMD Hardware that I had purchased. '
Plus there wasn't any title for "Warranty Request Service" on the page which is why I needed to use the "Search" function to find it.
It took me to the link that shows all the Warranties for all the AMD hardware. I clicked on Consumer GPU Warranty and click on "Warranty Request Service" it then took me to the online Warranty Request form:
Afterwards, every time I log on to the AMD Account it goes straight to the online Warranty Request Service form.
Your link mentions Sale force error
If you still get the same error you might try deleting the AMD Account and then make a new AMD Account and see if it works or not. Just hoping that when you do and you input your email it won't give you a error saying the email account is already in use or taken.
Otherwise open a AMD SUPPORT -Warranty ticket.
The link I gave you to AMD SUPPORT is to communicate via email. You can google AMD Customer Service Number but not sure if it is still valid or not.
