PC Graphics

[SpaceAce]

I have a MSI Radeon Vega 64 today that decided not to behave.

I have no idea what happened but when I connect my monitor to my onboard VGA the Vega shows up under Device manager as a Radeon Instinct M125.

This has happened once before and the solution was to uninstall the driver and let Windows reinstall during bootup.

I've tried this method and probably 4 or 5 other driver versions and nothing works.

Under "DDU" it states:

Detected: Radeon Instinct M125

GPU DeviceId: PCI/VEN_1002&DEV_6860&Rev_00

Detected Driver Version:  27.20.1034.6

INF: oem3.inf

INF Section: ati2mtag_R7500

Not sure if this is helpful but at this point it's all I got.

I can't seem to find anything on the web about this issue.

Anyone have any suggestions?

[elstaci]

According to your Hardware ID it is a Instinct M125 Vega 10 IGPU:

Can you please post your computer information like Make & model of your Motherboard, GPU, CPU/APU, Windows Version installed etc.

Is this a Laptop or a Desktop PC?

Can you upload a image of GPU-Z showing your GPU you have installed? That would be very useful to see.

[SpaceAce]

Sorry for the delay. I was out of town.

The MB is an Asrock, CPU is Intel 7i, Windows 10.

Here are the GPU-Z screen shots.

Bios switch one and two.

Any suggestions would be GREATLY appreciated.

[elstaci]

I don't know why it keeps showing that Server GPU card, Radeon Instinct M125.

Maybe AMD Moderator of Professional GPU card can shed some light @fsadough 

Generally if the AMD driver was installed correctly in GPU-Z several boxes at the bottom would have been enabled or check marked:

As you see only OpenGL is enabled and nothing else.

I have no knowledge of M125 GPUs so hopefully FSADOUGH can help. He might be familar with those types of GPU cards.

[fsadough]

1. Why is the BIOS Version in GPUZ show "UNKNOWN"?
2. Where did you buy the card from?
3. In Radeon Settings you can look up the BIOS Part Number. 

[SpaceAce]

Not sure why its blank. 

Tried flashing the bios and doesn't flash. 

Errors out. 

The card is old. I got it when the Vegas first came out. 

Does anyone know where I could send it to get it fixed? 

I hate to throw it away. 

Please let me know. 

Thx 

[elstaci]

Is this a Used Vega64 GPU card that your purchased or was it new at the time?

[SpaceAce]

I bought it new.