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PC Graphics

dandafan
Journeyman III
‎03-25-2022 07:47 PM

steam games wont load after getting new computer with AMD GPU

so I got a new computer(old one had a NVidia) and now I installed war thunder try to run it and it comes up with a error after freezing and screen turning black then normal again "cannot recover 3D devices" I spend hours eventually give up then install a new game no error but pc freezes and AMD bug report pops up with a runtime error message can someone please help i have tried everything

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3 Replies
goodplay
MVP
‎03-26-2022 12:16 AM

Someone may be able to offer suggestions if you supply https://community.amd.com/t5/knowledge-base/information-required-when-posting-a-discussion/ta-p/4227...

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
johnnyenglish
In response to goodplay
Big Boss
‎03-26-2022 11:01 AM

Without some more details its hard.

But for what I'm seeing, you will need to use DDU to remove all traces of nvidia/amd software.

After that install the AMD drivers again.

The Englishman
0 Likes
kingfish
MVP
‎03-26-2022 01:21 PM

Information Required When Posting a Discussion

Describe your system:

  • AMD Graphics Card Make & Model
    • Radeon VII
  • Desktop or Laptop System
    • If a laptop, Make and Model of the Laptop
  • Operating System
    • Windows 10 64bit 1909 Build
  • Driver version installed
    • Radeon Software Adrenaline 20.10.1
  • Display Make and model and connection/adapter in use, resolution, and refresh rate.
    • Samsung UE32850R 3840x2160 @60Hz Active DP to HDMI adapter
    • One line for each display device connected
  • CPU/APU Make and model number
    • Ryzen 5 5600X