Hi Folks,
I recently bought a Sapphire Pulse 6700xt and I'm experiencing this odd situation when undervolting.
Normally when tuning a card like the Powercolor 6700xt in my other rig and applying the undervolt when the card become unstable the drivers will crash and heaven benchmark freezes briefly and I get the message from adrenalin saying everythings been reset to default etc and all's good I can go back into adrenalin and start over. Mt friends Asrock 6700xt is the same.
However on the Sapphire Pulse card after a driver crash the screen will just go blank and lose all signal, after rebooting the PC I cannot relaunch adrenalin and I get a message which tells me the version of AMD software I have is not compatible with my AMD graphics driver and I have to remove and re download adrenalin all over again which is a pain if I have to do that each time I want to find the optimum undervolt settings.
I thought perhaps this was just a bad card (to be fair it probably was as it ran a little hot and didnt undervolt very well and didnt handle ram overclocking well either and I expected a little more from a sapphire after hearing good things about the brand) so I RMA'd the card and bought another one, but from a different retailer. Same issue (only this card is a nice one, undervolts really well and handles ram overclocking way better, about 7 degrees cooler and quieter under load than the other sapphire) so I dont want to get rid of this one. It's not too much of an issue as once I find the settings I'm happy with it is a case of set it and forget it but just wondered if anyone else has experienced this with a sapphire card or what could be the cause of it? As I say my powercolor 6700xt does not do this in either system and this appears to be a characteristic of the Sapphire Pulse card.