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PC Graphics

mystshadow
Journeyman III

RX5500M AMD Smart Access Memory feature not working on Windows 10

 First of all, I wish you all a good day.

 My problem is as in the title, you can find my device information and gpu-z output at the bottom of the article.

 When I was using Windows 11, I could activate this feature without any problem, but although I fulfill the requirements of SAM on the bios, I get the unsupported feature warning on Radeon Software.

 

CPU: AMD Ryzen 5 5600H

RAM: 8x8 16GB Samsung 3200mhz cl22 SODIMM

GPU: AMD RADEON RX5500M

OS: Windows 10 Pro 22H2 x64

 

 

 Ek-1.pngEk-2.pngEk-3.png

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mystshadow
Journeyman III

 I did some digging in the video card section of amd's website and found only Windows 11 in the OS support section, but they also offer Windows 10 drivers.
 Ek Açıklama 2024-05-11 163529.pngMaybe the problem may be related to this but I'm not sure, maybe it can be enlightening for someone who has the same problem as me.

 

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