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PC Graphics

EJToll
Journeyman III

RX 7900 XTX 24 - Will not recognize Monitors 2 and 3 but acts like the monitors are running

My brand new AMD Radeon RX 7900 XTX 24 will not send video to Ports 2 and 3. The monitors are not displaying as connected in Device Manager. In addition, Port 1 will drive one monitor but does not recognize the other two monitors. If I connect Monitor 1 to either port 2 or 3, there is no signal. When monitor 1 is connected to port 1,  the mouse, app windows and utilities act like there are three working monitors. For example, Google Chrome opens by default in Monitor 2 when the three are running. Although there is no video on Monitor 2 and it doesn't show on Device Manager, Google opened on that monitor but does not display.

 

Board: MSI Pro X670P Wi-Fi. 128GB DDR5-5000 DRAM

CPU: AMD Ryzen 7 7700X clocked at 4.5GHz 8-core

BIOS: AMD 1.A0 8/10/2023

GPU: MSI AMD Radeon RX 7900 XTX Graming Trio Classic 24G

Driver: AMD Adrenalin 24.7.1 July 17, 2024. WHQL Version

Monitor 1 on Port 1: Display port-to-display port cord. LG 32" 3840x2160

Monitor 2 on Port 2: HDMI-to-HDMI cord with Female HDMI-to-Display Port adaptor. Dell 28" 1920x1080

Monitor 3 on Port 3: HDMI-to-Display Port cord. Acer 21" 1920x1080

OS: Windows 11 Pro. Version 23H2. Build: 22635.4000

I hope this table works:

Port         Monitor 1         Monitor 2         Monitor 3

Port 1       Display On        No Video           No Video

Port 2       No video           No Video            No Video

Port 3       No video           No Video            No Video

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