Hi. I have a problem.
bought a new graphics card rx 6750XT Auros Elite and I have 2 monitors. every once in a while i notice that one of my screens just goes dark while the other one glows. I hear sounds, but the system does not respond to my actions and I need to restart my computer. At the same time, if I do not restart immediately, the video driver will crash and I will need to install it again.
I haven't done any overclocking or underclocking.
I use a display port connection for the first monitor, and a display port to dvi adapter for the second. I tried the adapter, for the second one, to change from hdmi to dvi - the problem remained.
I`m upgrade my computer. New videocard(rx 6750xt) and processor (r5 5600x) and this problem started.
now my system:
asus b550-a gaming
r5 5600x
RX 6750XT Auros Elite
crucial ballistix 3600 32gb
2x nvme samsung evo 980 500gb + hdd 500gb
nzxt x63 for processor.
be quiet pure power 750w
I used to have a gigabyte auros b450 pro, I thought the problem was in it and bought a new board - the problem did not go away.
I also updated the power supply, took more powerful.
I think the problem is in the processor or video card, but I can't just buy a new one. too expensive.
everything is under warranty, but what to hand over is also not clear.
The problem just pops up randomly. Computer load is not affected. I can play something heavy for a long time and there will be no problem. Or I can just open the browser and the problem will appear.
earlier at the same meeting was r7 2700 + gtx 1080 and there were no problems. Therefore, I exclude the problem with RAM.