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PC Graphics

andyman77
Journeyman III

rx 580 will not wake up after sleep

Hi All,

I have an RX 580 580 MSI Armor graphics card. I'm also using windows 10 insider builds, the issue I'm having has been ongoing since I have been doing the insider builds since last main build issued last October 2018. 

The issue I'm having is that when I put my PC to sleep, or let it go to sleep, it will not wake up on demand. Upon reboot i get notified that 'Wattman has reset to default because of an unexpected system failure'

    Motherboard:       CPU Type                                          OctalCore AMD Ryzen 7 1800X, 3669 MHz (37 x 99)       Motherboard Name                                  MSI X370 Gaming Pro Carbon (MS-7A32)  (3 PCI-E x1, 3 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN)       Motherboard Chipset                               AMD X370, AMD Taishan, AMD K17 IMC       System Memory                                     32716 MB       DIMM3: G Skill RipjawsV F4-3200C16-16GVK          16 GB DDR4-3200 DDR4 SDRAM  (16-18-18-38 @ 1600 MHz)       DIMM4: G Skill RipjawsV F4-3200C16-16GVK          16 GB DDR4-3200 DDR4 SDRAM  (16-18-18-38 @ 1600 MHz)       BIOS Type                                         AMI (01/21/2019)
 Display:       Video Adapter                                     Radeon RX 580 Series  (8 GB)       3D Accelerator                                    AMD Radeon RX 580 (Polaris 20)
PSU:
   1000W PSU.
Snapshot of Notification after reboot.

TIA.
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2 Replies

The AMD drivers do not support INSIDER BUILDS this may be your issue. You can contact AMD Support for confirmation:  Online Service Request | AMD 

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Ok fair enough.  Thanks.

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