I have been experiencing inconsistent crashes for about a year now.
Crashes happen very inconsistently, sometimes it might be months between two crashes, sometimes 15 minutes.
Crash can happen when doing pretty much anything, i have had this happen while watching youtube, playing games like Valorant and farming simulator 22. Yesterday was the most recent crash, the one before that was two months ago.
Symptoms:
Displays go black (one used to go green, but doesn't anymore?), sounds might start looping or be fine but after waiting a while they stop completely. After waiting few minutes image comes back to one of the displays, error prompts from amd adrenalin and corsair icue show up after this on the screen, sometimes the pc is still usable at this state, sometimes i cant click on anything apart from the start menu. Everything behaves normally after restart.
Some pictures about what comes up:
Info from event viewer:
1:
svchost (4200,D,50) SRUJet: An attempt to open the file "C:\WINDOWS\system32\SRU\SRUDB.dat" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8).
2:
The Desktop Window Manager process has exited. (Process exit code: 0x0000042b, Restart count: 1, Primary display device ID: AMD Radeon RX 5700 XT)
3:
The Desktop Window Manager process has exited. (Process exit code: 0x0000042b, Restart count: 2, Primary display device ID: Microsoft Basic Display Driver)
4:
Faulting application name: iCUE.exe, version: 5.16.75.0, time stamp: 0x6655be93
Faulting module name: ucrtbase.dll, version: 10.0.22621.3593, time stamp: 0x10c46e71
Exception code: 0xc0000409
Fault offset: 0x000000000007f6fe
Faulting process id: 0x0x42FC
Faulting application start time: 0x0x1DB639840D15F9C
Faulting application path: C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 0bdd2a64-c0be-4783-96bb-656e2ddd3685
Faulting package full name:
Faulting package-relative application ID:
5:
Display driver amduw23g stopped responding and has successfully recovered.
6:
Application TextInputHost. has been blocked from accessing Graphics hardware.
7:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) {Operation Failed} The requested operation was unsuccessful.
Info:
Currently on driver 24.12.1, but this has happened on multiple driver versions (i think the behavior of the symptoms might have been slightly different on different versions).
I have tried updating motherboard bios.
Win 11.
I5 12600K
MSI Z690-A pro ddr4
Powercolor Red devil RX 5700 XT
4x8gb Kingston fury ddr4 3200 cl16
Corsair RM850X
