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PC Graphics

proky
Journeyman III

Random crash screen color

Hello

I bought a rx 570 3 weeks ago and I have a problem
I have solid color screen I took a picture to better understand my problem,
can it come from the graphics card or the remaining of my configuartion
here is my current configuration :

- CPU : Intel Core I5 3470 3.20Ghz
- Motherboard : Asus Prime b350-plus
- Memory : 2 x kingston fury hyperx ddr3 4gb
- Power Supply : Corsair CX 600

Thank you for your help

PS : Sorry for my english

Screenshot_1.png

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5 Replies

Hi, Could you please share your monitors specs ?
Are you using 4k + 1080p monitor ?

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Right : Acer H233H 1080p
Left : IIyama G-Master G2730HSU 1080p

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Also Could you please share these information?
   Which version of Windows you are using ? open CMD and run winver
   Which AMD driver you are using ?
   With which cable you are connecting your monitors ? HDMI or DP ?
   

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Version OS : Windows 10 1803

Version AMD : Adrenalin 2019 Edition 19.5.2

Right Screen :  DVI-D
Left Screen : HDMI

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I'm having the exact same problem on my Samsung 50" 4K tv. The screen will flicker, and eventually go either all black or all green. My Samsung 27" monitor works fine though. I haven't used both monitors at the same time as others have though.

My system specs:

CPU: Ryzen 5 2600x

RAM: 32GB Corsair Vengeance 3200MHz

Motherboard: ASUS ROG STRIX B450-F Gaming

GPU: MSI Armor Radeon RX 570

Display 1: Samsung 27 " S27F350FHN via HDMI (works fine) 

Display 2: Samsung 50" UN50NU7400 via HDMI (having the issues)

 OS: Windows 10 Home

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