PC Graphics

[fabz]

I have random black screen (i can still hear the sound but my screen doens't turn off) ,it doesn't happen frequently , it has happened both when I was playing and browsing the internet, i tryed intalling the new drivers 22.8.1 whit DDU, but the only thing that has improved is that when i can see the image back it no longer reports the error amdwddmg... i have windows 11

it's a driver problem or could be something else ?

[fabz]

I'm trying to disable Hardware Acceleration on both chrome and discord, i hope it works

both time the black screen happen i had them open

i updated the intel chpset driver whit amoury crate

updated bios

the card is just 2 weeks old

pc spec

i5 12400 seasonic gold 550w ddr4 3200mhz kingston ASUS PRIME B660M-A WIFI D4 500gb ssd 980 samsung

[HalfGrape]

I have RX 6750 XT and disabling hardware acceleration didn't work for me, found no solution

Here is a list of everything i tried so far:

Reinstalling the same driver (Adrenalin 22.5.1 Recommended (WHQL)).

Removing the above mentioned driver and installing a different one (Adrenalin 22.8.1 Optional).

Checking to see if XMP and SAM are disabled.

Checking to see if Radeon Enhanced Sync is disabled.

Switching from DisplayPort to HDMI 2.1.

These are my specs:

OS: Windows 11 64-bit

CPU: Intel Core i5-12600KF (Cooler is Arctic Freezer i35 CO)

Motherboard: ASUS Prime B660-M D4 LGA1700

GPU: Gigabyte Radeon RX 6750 XT GAMING OC 12GB

RAM: Kingstom Fury Beast 2x8GB DDR4 3200MHz

PSU: Corsair CV750 750W Bronze

Monitor: Lenovo G27-20 LED IPS 27'' FreeSync

[fabz · Accepted solution]

Something of what i've done solved the problem:

Disable Hardware Acceleration on both chrome and discord

Updated  intel chipset drivers

Update the bios

Update the monitor drivers

[Jodet]

I've got the same problem.   You want me to update my BIOS to get your videocard drivers working? 

That's crazy.    

[fabz]

Hey, i just tryed everything, bios updating should increases the compatibility between the components

btw the problem 99 % is the hardware acceleration

there are many reports about that, try remove it everywere, chrome, discord, blitz, game apps etc

[spicegod]

Yo Fabz!

Any revelations on your side? 

ive put some of my updates over on>

https://community.amd.com/t5/graphics/6600xt-crash-black-screen/m-p/545366#M88696

[fabz]

I haven't had any crashes since 3 weeks now

[Mogamer]

Did the hardware acceleration cause the problems cause i have it too because i alt+tab many apps like chrome brave discord and some times when i just using vlc watching something ?

[FreshCrz]

If it didn't worked, try turning off HDCP support in Game -> Display tab, and changing color profile to limited RGB (in the same tab). Worked for me