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PC Graphics

jjdavenport
Journeyman III

6600XT crash (black screen)

I have had a problem with my 6600xt GPU the last few weeks where it crashes and goes to a black screen, I have a 750W PSU so I doubt its cause by a lack of power, I have also removed and reinstalled the AMD drivers and continue to have the problem, anyone have any ideas? 

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10 Replies
vialli100
Forerunner

PSU should be plenty, depending if it's a good quality one?

Try swapping the monitor cable, if it's a cheap cable or has been bent or removed/inserted too many times, it could be damaged.

Also, try turning off enhanced sync..

AMD Ryzen 9 9900x, Asus Prime X 9070, Asus Crosshair X870E Hero, 64gb Kingston DDR5 6000, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, DeepCool Mystique 360 AIO, Antec Titanium 1000w.
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Monitor cable change did not work, no enhanced sync on. 

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Deemon69
Elite

Good afternoon! Sorry, English is not my native language, so in the previous message through the online translator I received an incomprehensible message. Try disabling the amd streaming audio device in Device Manager and see if the issue persists.

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Amd streaming disable did not work. 

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spicegod
Adept II

Yo

Try disabling Hardware Acceleration in chrome and discord.

It has fixed my random black screens with driver crashes. I saw it in a couple of threads like this one>

https://community.amd.com/t5/graphics/random-black-screen-problem-rx-6600/m-p/541733

Its hard to say what program with Hardware Acceleration is doing it but I have chrome and discord open while gaming. if you have other programs open that use it you could try turning it off in them too. 

Good luck

I re-enabled Hardware Acceleration on discord and no black screen driver crashes. I've only got it disabled in chrome only now. 

also wanted to add that i tried so many of the fixes online, this one worked and its **bleep** near the easiest to do

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spicegod
Adept II

more info.

I had a crash while having a game open and browsing the web.

this time discord closed, just chrome (no Hardware Acceleration), battle net launcher with Hardware Acceleration on. 

when i say open i mean the application is in the task bar but minimized.

very disappointing as i thought it was just chrome.

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BobbyTanomred
Journeyman III

Did you found a fix to that problem? I bought the same exact GPU model and had been running a 5600X with a GTX960 for half a year with no problems until i bought this one its always giving me Event ID 18 in windows when its either playing a game or idle it just shuts down and restarts.

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Good day!

Try doing the following:
1. pre-download the drivers
video card, motherboard chipset, built-in Realtek audio codec;
2. uninstall Realtek audio codec drivers;
3. uninstall video card drivers;
4. uninstall chipset drivers;
5. Turn off the PC and physically turn off the Internet;
6. Disable antivirus or windows firewall;
7. Install the drivers in the following order: chipset, Realtek audio codec, video card;
8. Disable amd streaming audio device in device manager.
9. Prevent Windows from updating drivers.

Restart your PC by connecting to the internet and the problem should be gone.

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You need to remove it everywhere, game apps specially 

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