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PC Graphics

kimmer
Journeyman III
‎08-23-2022 05:09 PM

Radeon RX550/550 Series not working for Valorant

I've been playing valorant for a couple of years now but only switched to a computer a couple months ago (I was using a laptop before). When I first got my PC valorant worked completely fine and I didn't have any issues until recently. The game suddenly freezes my whole PC and I had to Restart it every time I tried to open Valorant. I checked my CPU and GPU and they all seem to be up to the requirement for the game, so I was wondering if anyone else with the same GPU was having issues with this as well.

5 Replies
Suetan124
Adept I
‎08-23-2022 05:17 PM

Are you on Windows 11? If so you'll need to have TPM 2.0 and UEFI Secure Boot turned on.

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kimmer
In response to Suetan124
Journeyman III
‎08-24-2022 09:04 AM

I'm on windows 10

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Suetan124
Adept I
‎08-28-2022 10:09 AM

It could be corrupted files or memory errors. Have you tried reinstalling the game or verifying file integrity? That would be my next step.  

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rawintellect
Miniboss
‎08-28-2022 10:44 AM

It's hardware acceleration. This is an old bug that has resurfaced. Disable hardware acceleration on any app that uses it that you have running in the background. Chrome, Steam, Origin, Battle.net, Discord, all of those use hardware acceleration.

I have a thread here that explains it more. 

Suetan124
In response to rawintellect
Adept I
‎09-06-2022 03:43 PM

Thanks for having a successful workaround.

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