Hi all,
I have a HP EliteDesk 705 G3 Small Form Factor PC
I want to use 5 monitors, and the included Radeon R7 430 GPU only contains two display outs, so I purchased a Radeon Pro WX 3100 GPU, due to it's small form factor and features.
Problem: Installing/enabling the WX3100 causes the R7 430 to stop working, and installing/enabling the R7 430 causes the Pro WX 3100 to stop working.
Right now it seems like the drivers for both of the cards are as up-to-date as they can be, but the cards will not both be enabled at the same time. I have tried removing the cards and installing one at a time, and they do work independently, but I need both of them to work simultaneously so I can use 5 displays.
Describe your system:
Radeon Pro and AMD FirePro Software Version
18.Q3.1
Describe your issue:
Thanks in advance for your help,
Added formal problem submission form.
Message was edited by: Lars Passic
You combine a Gamer board with a Workstation board, this is not supported. 18.Q3.1 is a workstation driver and does not support Radeon R7, that's why you get the error code. Without a MST-Hub you will not be able to get 5x displays from any low-profile graphics card. If you have to have 5x displays. Return the WX3100, remove the R7 and purchase and install a WX4100 + a MST-Hub.
Sorry, even with WX3100 + MST-Hub can do 5x displays. So, no need to return the WX3100. With WX4100 + MST Hub you can do 6x displays.
Club 3D | Multi Stream Transport (MST) Hub HDMI® Triple Monitor
Hey fsadough thanks for your response!
I was not aware of this inherent incompatibility, are you saying this is by design? Is there a support article that explains this in detail?
Another question, I just want to confirm what my options are from this point:
Thanks again for your help with this one!