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‎02-18-2021
02:23 AM
Radeon Pro W5700 in Macintosh Pro Tower doesn't work
I installed the W5700 card in the Mac without a problem but when I connect it to the 2nd XDR Pro Display, with the USB-C port on the card, nothing happens. The card has no exhaust either. The first monitor connected to the Apple card works fine as before.
HELP!
3 Replies
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‎02-18-2021
09:56 AM
Which input on the XDR Pro Display are you using?
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‎03-09-2021
01:15 AM
I spoke to Apple support and they convinced me the Radeon card was dead on arrival. I exchanged the W5700 for a new card. Same thing. Question, the card requires power? with plugging into the front 6 and 8 pin connector on the Radeon? I thought the Mac was supposed to power the card through the slots.
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‎03-11-2021
09:21 AM
I assume you got the W5700 from apple. If you have the 6x pin and 8x pin on the GPU, you must connect to power supply unit.
