PC Graphics

k_stathis · ‎04-13-2018

System Information

Desktop windows 7 64 fully updated

i5 3570k

Gigabyte rx480 g1 gaming (currently on 18.3.4)

gigabyte z77x d3h F16

Psu Antec 550w

Hello,

Many times when I try to activate performance overlay in games, system bsods (reference by pointer errors due to atikmdag.sys). I have tried all drivers since performance overlay is present with no difference. I assume something is wrong with my system but I can't pinpoint it. Could you please help identify the cause?

Msi afterburner is installed but not running.

Thank you in advance

pokester · ‎04-13-2018

Even if Afterburner is not running it can still be causing an issue, just having it installed could have already caused issue. I would uninstall it and see what you get. After uninstalling Afterburner. Makes sure your Windows is completely up to date with updates. Then re-install the display driver, choose custom and clean install. Then when it restarts go into Wattman and set the power limit slider all the way to the right at it's max for your card. Should be either +25 or +50, just whatever the max is.

--------------

The overlay is pretty temperamental. It quits on me frequently but not blue screens. I typically just right click on desktop and choose to restart Radeon Settings and go back to the game and can bring the overlay back up.

Try this and report back if it does or does not fix please.

Good Luck!

k_stathis · ‎04-14-2018

Thank you for your support!

I followed your instructions and completely uninstalled afterburner and

clean installed latest radeon drivers.

After fresh system restart performance overlay seemed to work fine but

after waking system from sleep and tried it again I had bsod.

This is common behavior for my system that most perfomance overlay bsods

happen after waking system from sleep.

2018-04-13 23:23 GMT+03:00 pokester <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>
Re: Radeon Perfomance overlay is causing bsod in several games in
Graphics

pokester · ‎04-14-2018

Go to your control panel and power options and make sure your power plan is on "High Performance" this should take care of the sleep issue.

k_stathis · ‎04-15-2018

Hello,

I set power plan, as you have instructed me, on high performance, but

still when I manually put system to sleep, wake it up play a game and

activate perfomance overlay i got bsod.

Maybe there is some conflict with some other hidden device driver that is

present in my system. Are there any known conflicts with other device

drivers?

Thank you

2018-04-15 5:42 GMT+03:00 pokester <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>
Re: Radeon Perfomance overlay is causing bsod in several games in
Graphics

pokester · ‎04-16-2018

Putting it on High Performance should keep it from sleeping which is where you have your problem? You must be putting it to sleep. In that case about all I can offer is don't use hybrid sleep when you force it to sleep.

Turn Off Hybrid Sleep in Windows 7

Open the Control Panel from the Start menu.
Open Power Options in the Control Panel. ...
Select Change plan settings next to the power plan you want to disable hybrid sleep.
Select Change advanced power settings.
Select Change settings that are currently unavailable in the Power Options window.

k_stathis · ‎04-16-2018

Hello,

I disabled Hybrid sleep and tried it again with same results. I have to

avoid using sleep or manually restart display driver after.

I have yet to try it with a windows 10 installation and see how it goes.

Thank you again

2018-04-16 8:22 GMT+03:00 pokester <amd-external@jiveon.com>:

Community <https://community.amd.com/?et=watches.email.thread>
Re: Radeon Perfomance overlay is causing bsod in several games in
Graphics

k_stathis · ‎04-16-2018

Just tried a fresh windows 10 installation and doesn't seem to suffer from

this sleep-performance overlay issue. It just takes a few seconds for the

overlay to pop up after wake from sleep. Maybe due to different driver

model.

2018-04-16 10:10 GMT+03:00 Stathis Kouris <kouris.efstathios@gmail.com>:

Hello,
I disabled Hybrid sleep and tried it again with same results. I have to
avoid using sleep or manually restart display driver after.
I have yet to try it with a windows 10 installation and see how it goes.
Thank you again

>

2018-04-16 8:22 GMT+03:00 pokester <amd-external@jiveon.com>:

>> Community <https://community.amd.com/?et=watches.email.thread>

>> Re: Radeon Perfomance overlay is causing bsod in several games in

>> Graphics

>>

pokester · ‎04-16-2018

Now that you are on Windows 10 save yourself some future headaches.

Disable Hybrid sleep. Set to High Performance and Turn Off "Fast Startup" You can google these.

Make sure to set your power limit to max (slide all the way to the right) in wattman.

This should give you a pretty decent, stable setup in Windows 10.

Glad you are getting progress!