Hello, I have problems with my graphics card, I bought it 4 months ago on Amazon, since then every so often when I try to start a game it hangs and the screen goes black, this error usually occurs 1 or 2 times a month, I can hear the system and Windows starts, but the video does not work. You have to restart it or turn it off to watch the video again. Once you see the video, what I see disabled is intelligent memory access, and I also get an error in the event viewer that is the following:
Issue signature:
Erroring application name: atieclxx.exe, version: 32.0.11029.1008, timestamp: 0x6694a0c5
Failed module name: atiadlxx.dll_unloaded, version: 32.0.11029.1008, timestamp: 0x6694a07a
Exception code: 0xc000041d
Error offset: 0x00000000000c3640
Failed process identifier: 0x0xBDC
Failed application start time: 0x0x1DAF42C023BD0E3
Path of the failed application: C:\Windows\System32\DriverStore\FileRepository\u0405988.inf_amd64_4848c4ddcd38443b\B405281\atieclxx.exe
Failed module path: atiadlxx.dll
Report ID: f6d90c93-df9c-4d1d-a7ca-90a689d39446
Full name of the errored package:
Relative application identifier of the failed package:
I leave the characteristics of my computer:
Motherboard: ROG STRIX B550-F GAMING WIFI II
Graphics card: AMD RX 7600 XT
Nvme: samsung 2tb 980 pro (main disk)
SSD: western digital 480gb
Ram memory: Corsair pro RGB ddr4 32gb
Power source: corsair rm750e 750 watts
Operating system: Windows 11 pro
It should be noted that months ago I had another motherboard, ram and hard drive and a different Windows 10 and exactly the same thing happened to me, I have tried reinstalling drivers, cleaning, even when I changed the parts I installed a complete clean Windows 11 pro and everything. still fails
