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PC Graphics

davidruizcr
Journeyman III

problem with amd radeon R9 M265X

problem with amd radeon R9 M265X

 

Good, I have a very annoying problem on my laptop with windows 10, what happens is that I have to keep disabled in device manager my amd video chip, because if I enable it later it sends me to the blue screen and reboots my pc, And the other problem when I enable the chip is that when I plug in the charger the whole system freezes and I have to be manually rebooting, I really do not know what happens, can someone help me in this please.

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arcticwind
Forerunner

First... https://community.amd.com/thread/196209 

What is the make and model of the laptop?

Post a screen shot of the BSOD (bluescreen), the bluescreen will show what problem or error has occurred.

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