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PC Graphics

neverian
Journeyman III
‎11-08-2023 02:10 PM

OpenCL is not available? 7700 XT

So I just bought a 7700 XT and in the AMD software app it shows that OpenCL™ API Version Not Available. Photoshop says that it is missing as well , and I can't use hardware encoding in Adobe Premiere.
I had a nVidia 1050 TI before, deleted everything nVidia related, reinstalled the AMD drivers... I can't find a way to fix it.

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goodplay
MVP
‎11-08-2023 09:05 PM

Suppose you used DDU to remove all traces of the 1050.

One possible cause is Windows update replacing the driver, check update history or gpu-z to confirm if driver version details match those with the amd release notes driver info.

  

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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