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PC Graphics

ChenL
Journeyman III

My AMD RadeonGraphics often blue screens when watching videos

My laptop is "AMD Ryzen 7 4800HS with Radeon Graphics" and it worked fine on previous versions of Windows 10! At that time, the driver I was using was the latest version downloaded from AMD's official website!

Since I installed the latest version of Windows 10 and Windows 11, when I watch videos, I often get a blue screen, and I don't know how to solve it! The driver downloaded from the ROG notebook website can't solve it either. Downloading the latest driver from AMD's official website can't solve it. Including installing the latest AMD Chipset driver!

So I used AMD "Auto-Detect and Install", after running, it recommended that I use the driver "v22.5.1" instead of the latest version of the driver! So I installed the "v22.5.1" driver according to the recommendation. The effect after installation reduces the blue screen compared to other drivers, but it still cannot completely avoid the blue screen! Whether watching Youtube or other videos. So, is there any way to solve this problem? Thanks!

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ChenL
Journeyman III

This problem may not be solved anymore, and maybe I will never buy any AMD products in the future. Thank you everyone!

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