PC Graphics

[quten]

Hi,

4 months ago I bought a Gigabyte 7800XT. It was wonderful, I had no problems with the card. Today I was doing some basic stuff on my desktop, browsing and stuff, not even playing, then suddenly I heard a pop sound, my screen went black, and I started to smell some burnt electricity smell. I immediately unplugged my PC, and smelled out that the GPU was the source (the exact location of the source of the smell is around the power connectors).

Am I right to guess that this is at this point, probably irrepairalbe? Will the store take it back under warranty? I didn't set any overclocking, I monitored its temperature while gaming and it didn't go higher than 65°C. I bought a 850W PSU just to be sure that it was enough, so it surely has to be some internal error, right?

[Vrky]

Yeah, just return it.

Nothing we can help you with.

7800XTs seem to be absolute trash of a product.

[FunkZ]

Doubtful that a retailer will take a return 4 months after purchase, but you should be able to open a support case with Gigabyte to have the card replaced.

[elstaci]

As mentioned by @FunkZ  open a Gigabyte Warranty Request by starting here: https://www.gigabyte.com/us/Support/Consumer/Register

Here is Gigabyte Warranty Terms & Conditions: https://www.gigabyte.com/us/Support/Consumer/Warranty

Here is Gigabyte Graphics Card Warranty (3 Years for Non-Mining GPUs): https://www.gigabyte.com/us/Support/Consumer/Warranty/Graphics-Card

NOTE: If you GPU card wasn't destroyed due to a bad PSU output or Power Surge to your house power Outlet or using the wrong type of PCIe PSU to GPU Power cable or it didn't short out due to external reasons like a bug crawling inside the GPU card, as an example, your Gigabyte GPU card should be replaced under Warranty.