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PC Graphics

alphafive
Newcomer

MSI 6700 XT - screen freezes (PC still running, regular sounds), have to do hard reset

Basically as the title says.


My system seems fine otherwise, power cable is directly connected to GPU from PSU (1000W, so not a power draw issue).

 

It originally happened when I was playing Death Stranding, then it happened when I was surfing the web, then it happened (twice) when I tried to wake my PC from sleep.

I uninstalled my drivers using DDU (with safe mode) and installed the latest drivers but no luck.

There are no error messages coming up but after it happens and I try to bring up Adrenalin it will say:

 

"The version of AMD software that you have launched is not compatible with your currently installed AMD graphics driver"

For more information on how to resolve this, please go to: https://www.amd.com/en/support/kb/faq/pa-300"

 

That link tells me to use the "AMD Software Compatibility Tool", but that's exactly what I used to reinstall my GPU and (AMD) chipset drivers.

 

Plus, when I can use Adrenalin, my GPU temps are low and power draw is fine so I doubt it's any sort of heat/power spike.

 

What the heck is going on?

 

P.S. If I should try an older driver, are they any recommendations for specifically which one I should try?

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