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PC Graphics

zmarosz
Journeyman III

Monitor refresh rate only 30Hz

Hello,

I have asus vivobook s15 m533ia-bq090t with Ryzen 7 4700U integrated graphic card. This notebook has HDMI 1.4 based on product information. I have external monitor EIZO ev2736wfs. However when connecting this monitor via HDMI/DVI cable I am able to use max resolution onlz 2560x1440 30Hz. I am not able to use 2560x1440 60Hz. Any idea why it is not allowed or how to fix it to use 60Hz? Is there some AMD software issue?

Thanks for help

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Some adapters/cables aren't capable of converting 60Hz at High Resolutions.

You will need an "Active" Dual Link Adapter. But I haven't been able to find any HDMI>DVI-D that support Resolutions higher than 1920x1200 Resolutions which are really using Single Link DVI instead of Dual Link DVI.

So depending on your HDMI>DVI Adapter or cable it depends on what Hz it will run at on which specific High Resolutions.

What is the exact Make & Model of your HDMI>DVI-D Adapter?

Does it mention that it supports 2560x1440  at 60Hz or 30Hz?

 

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