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PC Graphics

chewroong
Journeyman III
‎03-25-2019 11:12 PM

Lost Brightness Control After Updating AMD Driver

my notebook asus a52j can upgrade to windows 8.1 but the graphic driver cannot be used. when i install the graphic driver that download in AMD website, i cannot adjust the brightness of my notebook, if i lower down the brightness, my notebook will turn black screen. so, i need you help me to find a graphic driver that can support my notebook and let me can upgrade my notebook. thanks for your helping to let me solve the problem.

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3 Replies
goodplay
MVP
‎03-26-2019 07:31 AM

'a52j' is not enough info, need to know cpu or apu model, graphics card model and OS.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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chewroong
In response to goodplay
Journeyman III
‎03-26-2019 10:08 AM

Intel core i5-460m 2.53 GHZ

Graphic card is ATI Mobility Radeon HD 5470.

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goodplay
In response to chewroong
MVP
‎03-27-2019 01:02 AM

You also need to update the Intel graphics, but looking at Intel site there are no Win.8 .1 drivers for your product, also your amd graphics are legacy(no new drivers).

You may be stuck with Win. 7.

You can try Laptop graphics update...How to

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..