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alucke
Journeyman III

Kernel-power 41 errors

i would this happen to be a GFX driver problem or a GFX card problem?  I keep getting kernel-power 41 errors.  I think i found the problem, after doing a little digging.  I think it has something to do with my GFX card drivers.  Because all my errors:

this is from 7am this morning:

Fault bucket 0x9F_3_IMAGE_amdkmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 377cabdd-550e-446c-9f38-870c44c964f2

Problem signature:
P1: 9f
P2: 3
P3: ffffad8fa4770630
P4: fffff8073aa73ba0
P5: ffffad8fa9fb6420
P6: 10_0_19042
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\Windows\Minidump\020521-8687-01.dmp
\\?\C:\Windows\TEMP\WER-10640-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER371D.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER372E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER373C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER375C.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_dce8321d56871ceb94511b42d54a38a581f3feec_00000000_cab_841e5ba2-d6d9-4e23-b266-0f6417a0f2db

Analysis symbol:
Rechecking for solution: 0
Report Id: ce352c06-4afd-40c7-98d1-86db80c5e7d2
Report Status: 268435456
Hashed bucket:
Cab Guid: 0

 

And this is from this evening at 6:43pm

Fault bucket 0x9F_3_IMAGE_amdkmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 5246a799-df1d-4f68-8512-27b475d47029

Problem signature:
P1: 9f
P2: 3
P3: ffffc98d20d6e630
P4: fffff8026c473ba0
P5: ffffc98d25779bb0
P6: 10_0_19042
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\Windows\Minidump\020521-8796-01.dmp
\\?\C:\Windows\TEMP\WER-10781-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37AA.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37BA.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37D8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37E9.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_9f_4e92db8d195eea6a8890c74fc7f92a55ad7ba55c_00000000_cab_27aa764c-2831-4d46-8008-f1891b5c9483

Analysis symbol:
Rechecking for solution: 0
Report Id: bed05e59-e4f7-4d2d-bc95-109287c25f73
Report Status: 268435456
Hashed bucket:
Cab Guid: 0

 

I am using radeon OEM drivers from MSI version 27.20.11044.7.  Also I don't know if it matters that I am using the U######.inf drivers not the C#######.inf drivers.  Or is my GFX card going bad???  Because sometimes the display goes all wonky.

 

Any help would be appreciated.  thank you

alucke

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1 Reply
mackbolan777
Forerunner

Just full system specs are fine. Kernel power 41 is a generic power failure, means the system crashed or you lost power completely either from actually losing power or the PSU shutting off. More info would be needed as well, like does this happen during use or after sleep? Using a battery backup UPS system? 

Display "going wonky" could be a bad PSU, GPU, overheating of a component, bad RAM, bad monitor. 

If you suspect it's a driver then use this in safe mode: Display Driver Uninstaller Download version 18.0.3.6 (guru3d.com)

And download the 20.8.3 driver from this page and save it prior to uninstalling the current video driver: Radeon™ RX 570 Previous Drivers | AMD

Disconnect from the internet while doing the uninstall/reinstall, then go into Radeon Software settings and disable automatic updates before reconnecting to the internet.

If you have a monitor that requires 3rd party drivers like a Dell or HP, download and install them too.

"It worked before you broke it!"
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