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PC Graphics

cb2404
Journeyman III

Help needed with Genlock on AMD pro cards

Hey everyone,

 

My machine has the s400 and WX7100 graphic cards. The ribbon from the s400 is connected to the wx7100.

 

We use that machine for Dataton Watchout software that is used to play and align media for large LED screens. Our signal flow is this: Watchout to Matrix Switcher (without genlock feature) to LED processors (could be with or without genlock feature).

 

When I give 2 4k outputs from the graphic card to two different LED processors and combine the image on Watchout, whenever there is fast moving content being played, I see a vertical tear/line where the two images are combined.

 

Now my questions are:
1. Can the outputs from the same graphic card be synced with the s400 or does that only happen when I use multiple graphic cards?
2. When I went into the Radeon Pro advanced settings, I am unable to open the tab that says "FL/GL Settings (used to sync multiple displays)". Any reasons why this could be happening?

 

Any insights would be highly appreciated!


TIA

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