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PC Graphics

Squeak2080
Journeyman III

Hdmi Port stopped working 5700xt

so my pc was running fine i shut it down and when i came back the next day the scond monitor wouldnt fire up i tried different cables different monitors clean installed the drivers and have narrowed it down to the HDMI port now i dont know why or how its stopped working but now it means i also cant use my VR as it plugs in via hdmi :( any help would be great think the card is now about 15/16 months old aswell

 

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RPX100
Miniboss

Sounds like you already completed most steps from the checklist.

If you already tried different cables and monitors and did a clean driver install,
then it might indeed be the cards HDMI port. Which would be an warranty issue.
In this case you should contact your vendor about a replacement card.

 

Did you install any Windows Updates just before the last shutdown?
(when the HDMI was still working - it could be an issue with Windows Updates)

 

--- [ CPU: Ryzen 7 3800XT | GPU: ASRock RX 5700XT Challenger Pro 8GB | driver: 24.1.1 ]
--- [ MB: MSI B550-A Pro AGESA 1.2.0.7 | RAM: 2x 16GB 3600-CL16 | chipset: 6.01.25.342 ]
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No windows updates also did a fresh install of windows and still nothing so im assuming hdmi port itself.
I've put a ticket in with asus and hopefully something will come from that :D

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