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PC Graphics

irvingooo
Adept I
‎02-07-2023 03:48 PM

Green screen crashes while gaming (RX 6600 XT)

Hi, so recently i've been experiencing green screen crashes while gaming, mainly destiny 2 and hunt showdon, they occur randomly and when the green screen happens it automatically restarts my pc, i've trying lots of different things like: using diferent drivers, doing the installation on minimal or drivers only, updating chipset drivers. Also i thought it was my imagination but when i tab to a diferent window a see little green lines, more like little green pixels.

To be honest i dont know what to do anymore, it feels like the card is broken. 

 

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8 Replies
sur6e
Elite
‎02-07-2023 04:40 PM

Try gathering some information. Start with HWinfo to monitor everything.

[ 5800X3D | XFX 6950XT | MSI B550 | 420mm AIO | G.SKILL 32GB 3600Mhz | 1000W Platinum | G9 240Hz | Moza racing gear ]
irvingooo
In response to sur6e
Adept I
‎02-09-2023 10:24 AM

thnx, will do

 

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ThreeDee
Paragon
‎02-07-2023 04:48 PM

Listing your FULL system specs would be helpful .. including make/model of your power supply

BIOS up to date on your motherboard?

Make/model of your case? How's your case's airflow? type of CPU cooling? CPU/GPU temps?


ThreeDee PC specs
irvingooo
In response to ThreeDee
Adept I
‎02-09-2023 10:23 AM

power suply: Gigabyte P650B bronze

mother board: B450 AORUS M

GPU: RX 6600 XT

CPU: Ryzen 5 3600

RAM: (2) t-force 8 GB 2400 MHZ

About the airflow, it is not great i only have one fan, but i have been monitoring the temp of both the cpu ( around 80 C) and gpu ( around 35 C) they seem to be doing fine, because of the nature of the situation i havent seen the exact temp when the green screen happens.

Sorry for the late response.

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ThreeDee
In response to irvingooo
Paragon
‎02-13-2023 04:42 PM

not a very good power supply .. that could be your issue

Make sure your BIOS is up to date

Make sure you have the latest AM4 chipset drivers installed from AMD.com and not Gigabyte's website

Make sure your RAM is installed in slots A2/B2 (2nd and 4th memory slots away from the CPU socket)


ThreeDee PC specs
irvingooo
In response to ThreeDee
Adept I
‎03-04-2023 06:37 PM

i updated the drivers and the BIOS, also i change the location of the RAMs but it seems the problem got worse, i get a green screen like every hour.

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sur6e
Elite
‎02-09-2023 02:28 PM

GPU at 35 is not under load. You said this happens while gaming right?

A quick google search shows someone on reddit with a 6600xt with green lines who fixed it by replacing the HDMI cable.

[ 5800X3D | XFX 6950XT | MSI B550 | 420mm AIO | G.SKILL 32GB 3600Mhz | 1000W Platinum | G9 240Hz | Moza racing gear ]
irvingooo
In response to sur6e
Adept I
‎02-13-2023 04:14 PM

yeah, i have replaced the hdmi cable.

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