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PC Graphics

Alejandrozalcox
Journeyman III

Graphics Card Drivers

Hey, i have a little problem in here, i have an Rx 5500 xt 4gb, it was working well, but one day my pc didn't boot, i installed Windows 10,now i'm trying to install the Graphics Drivers, but when they're installing, i get a black screen and i have to turn off the pc with the power off button, and then when i try to start my pc, i get stuck in the windows logo, and the logo is cut like in the image below, i have to enter safe mode and unnistall the graphics driver to start my pc normally, does anyone have a solution? Thanks

f83f89f5-0a2a-4542-944c-bc780edf0fb3.png

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2 Replies
ThreeDee
Paragon

listing your full PC specs would be helpful, including the make/model of your power supply


ThreeDee PC specs
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Hey, sorry for being late, thanks for replying,

My pc specs:

Asus dual rx 5500 xt 4gb

i5-9400-f

16 gb ram HyperX

Corsair cv550 plus bronze 

 

My pc was working fine, but now i have this problem, and i cannot install the driver :(, idk what to do, i've tried everything.

Thank you

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