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PC Graphics

laughing
Journeyman III

Graphics AMD Radeon RX 7900 XTX Crash in Games Radeonsoftware.exe Qt5WebEngineCore.dll

Switched from an RTX 3060
Having crash issues since I got the AMD RX 7900 XTX card 3 weeks ago

It crashes in most games. Fornite, Cyberpunk 2077, Red Dead 2 that I tried and same issue in all of them

In the process of debugging I did a fresh clean install of Windows 10
Tried most recent drivers, the one before and a driver from mai 2023

Many different Bios config, XMP On/OFF, Resizable BAR.
No overclocking.
1000 Watt PSU

My system WAS SUPER STABLE before with my RTX 3060

 

Error from Windows Event Views

Always Radeonsoftware.exe and Qt5WebEngineCore.dll

--------

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1963, time stamp: 0x646d3cdf
Faulting module name: Qt5WebEngineCore.dll, version: 5.15.10.0, time stamp: 0x62aa010c
Exception code: 0x80000003
Fault offset: 0x0000000001d6e51d
Faulting process id: 0x4168
Faulting application start time: 0x01da00764ed607b7
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Qt5WebEngineCore.dll
Report Id: 1a2a1c76-2e94-41b0-a611-6860ab256849

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3 Replies
SoulOfTech
Adept I

Hi I have the same issue as the OP. One diffrence my computer hard restarts about 5 to 10 minutes (sometimes it does not crash for a much longer duration 2+ Hours) into any game since getting the 7800xt a week ago. I have not been able to find any fix and running out of hope. My PC specs are below:

MB: x570 Aorus Elite Ver f37a
Ram: 32GB DDR4 3200mhz Gskill (4x8gb)
Processor: 5800x3d (Also upgraded at the same time)
GPU: 7800xt Sapphire 21330-01-20G
PSU: Cooler Master 750w (80 Plus Bronze)
OS: Windows 11 Pro
GPU Driver: Adrenalin 23.9.3

Really hoping there is a fix for this, I don't want to swap this for a RTX4070 but may have to for the sake of stability. Thanks in advance for your time and help!

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i tried alot of things over 4 weeks.

Looked up every thread ive found, RMAd the GPU and RAM

Still crashes, then reboot

 

Sold the 7800xt in the end with loss

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laughing
Journeyman III

Hey, I think I found the solution for my crash issues.

I did a clean install of the drivers using DDU in Windows Safe Mode to uninstall the drivers. Safe Mode was important because I did DDU before but not in Safe Mode and the issues still persisted.

Then from a normal Windows boot, I reinstalled the latest drivers and and most of my issues seems gone.

Hope this will work for you.

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