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PC Graphics

pidot3993
Journeyman III
‎11-29-2018 11:09 AM

Freesync Not Supported on RX 580 + Acer KG271

I just bought ryzen 5 2600 + RX 580 with Acer KG271 Freesync. However, The 'AMD Radeon Settings' said on the 'Display' menu that the AMD Freesync Not Supported. Anyone know why and how to fix this? The monitor only have dual hdmi & VGA port so i dont think the Display Port is the issue. But i may be wrong. This is my first AMD experience so Im happy if anyone could assist me on this issue.

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black_zion
MVP
‎11-29-2018 02:00 PM

Is Freesync enabled in the monitor's OSD?

pidot3993
In response to black_zion
Journeyman III
‎11-29-2018 09:09 PM

I've checked thoroughly on whatever there is in the OSD menu and there's no freesync enabler button or whatsoever. I guess the monitor doesnt have any in-built function for the freesync to activate in the monitor. It seems like my monitor doesnt support the freesync but that would be a total misleading as the Acer website advertised it as freesync supported monitor.

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