PC Graphics

[rlmg]

I just upgraded my gaming unit with a Radeon RX580.  When I try to launch Fornite, the screen goes blank before it gets to the lobby, but the computer continues to run.  I have to do a hard reboot to get back to Windows 10.  I've searched various community posts and have done the following:

• Updated BIOS firmware to the latest version 5404 
• Re-Installed Windows 10 (Downloaded latest OS updates)
• Installed Adrenalin 24.3.1
  • I tried other versions, but had the same issue.  I used DDU to uninstall previous versions.
• Made sure the integrated graphics driver was not in conflict with RX580.
• Installed Fornite after I've done the above items.

I've seen lots of similar posts and have tried to do their suggested solutions, but with no luck.

Please help!  Any suggestions on a fix would be greatly appreciated.  Thank you!

P.S. Fornite works fine when I switch back to the integrated graphics card (i.e. plugging the HDMI cable from RX580 to the integrated HDMI port on the motherboard).

Machine Setup:
- ASUS ROG STRIX 470-I Motherboard
- 600W PSU
- 16gb RAM
- Ryzen 5 2400G
- RX580 8gb GPU
- Windows 10

[johnnyenglish]

Have you tried forcing the application to run only on the dGPU? Or disable iGPU at BIOS level.

Since you have not mentioned it, try it.

Also, what is exactly your PSU? My old RX480 did not like Bronze certified 600Watt PSU's.

The RX580, is it a reference card (AMD) or AIB (like ASUS/MSI/Powercolor)?

[Subz1]

getting the same issue on my set up 
- PC continues to run but loss of display on the monitor & only seems to occur when playing games and games i play are pretty low spec like FM24 etc was suggested to me that graphics card possibly developing a fault but it seems there are a lot of people having the same issue 

PC Spec:

GPU - Radeon RX 580 Series
VRAM - 8192 MB - GDDR5 2000 MHz
Graphics - Radeon RX 580 Series
Graphics Manufacturer - Powered by AMD
Usable Memory Size - 8192 MB
Core Clock - 1366 MHz
Memory Type - GDDR5
Memory Clock - 2000 MHz
Memory Bit Rate - 8.00 Gbps
Total Memory Bandwidth - 256 GByte/s
CPU - AMD Ryzen 5 2600 Six-Core Processor - 6 Cores
RAM - 16 GB
Model - AMD Ryzen 5 2600 Six-Core Processor
Processor Speed - 3.39 GHz
Cores - 6
Threads - 12
RAM - 16 GB

[FunkZ]

RX 580 are 6 years old or more, was the card purchased new or used? There have been many scams involving ex-mining refurbs being sold and recently foreign market cut down 2048 core cards.

Try a graphics test like Furmark or 3DMark see if it has the same problem.