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givenmharris
Journeyman III

Extreme underperformance

Purchased a Ryzen 7 5800x and an RX 7600 for a new system. Performance has been quite interesting. Wondering if there might possibly be a driver conflict with the motherboard (MSI B550M-VC Wifi). 

Tested Benchmarks and the utilization is around 50% for both the CPU and GPU even under max load. Temperatures remain under 70 celsius for CPU as well. The RAM is a 32gb DDR4 with 3200mhz. 

Can't tell what be bottlenecking but something has to be. I can barely get 30 fps on Valorant, Overwatch or GTA 5 with lowest available settings. There are also mouse stutters (which I heard was a common AMD issue), screen tear and throttling; despite thermals being under control.  

 

Drivers might also be an issue but not sure. I downloaded the AMD Chipset and Graphics drivers that my motherboard supports. Everything is AMD so I don't even have any other software to check. Any advice? 

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8 Replies
FunkZ
Grandmaster


@givenmharris wrote:

The RAM is a 32gb DDR4 with 3200mhz. 


Do you mean you're using a single 32GB module? If so, using single rather than dual channel configuration effectively cuts memory bandwidth in half.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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The memory is two different 16gb sticks.

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@givenmharris wrote:

The memory is two different 16gb sticks.


Two different 16GB sticks? Or a 2x16GB dual channel kit that is on your motherboard QVL list?

https://www.msi.com/Motherboard/Pro-B550M-VC-WIFI/support#mem

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Not exactly sure what it means to be on the QVL list. I believe it might be a 2x16GB.

 

Here is the link

 

https://www.amazon.ca/dp/B07RW6Z692?ref=ppx_yo2ov_dt_b_fed_asin_title

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Increase the games graphics settings, running low settings is passing the workload to cpu & also telling the card not to work hard.

 

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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I tried putting the graphics settings up too. Ends up causing an issue where the mouse begins to freeze a lot.

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InVitriol
Adept II

Did you do a clean install of the drivers using eg DDU (Display driver uninstaller)?

Not relevant if it was a brand new build though.

 

Also when installing drivers it pays to turn off antivirus and disconnect from internet. I've had MS screw things up by trying to install drivers for me.

 

It can help to add your games folder eg Steam to the antivirus exception list.

I've had problems with software like motherboards control centre's (recently with Gigabyte and AMD's graphics driver) or rgb screwing things up too.

 

Otherwise you could maybe try a bios update if you think it's the motherboard?

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PowerWinsTop
Adept I

Could it be a cooling issue? I think your stuff should be idling around 40C, or at least that's what my build was idling at when new. You might have used too much/not enough thermal paste or put fans backwards? It sounds like you've done a good job with software so I wonder if it's just a hardware or cooling setup issue

 

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