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libersia
Journeyman III

Can't play Netflix 4K Video

I tried to watch Netflix 4K video via using my desktop but didn't work

my setup is descripted below.

 

5600X processer with RX Vega56

4K HDR10+ monitor is connected with DP2.1 cable

Windows is claiming all feature is working well

HEVC video extentions is installed

 

in a short search, I read forum article that Vega56/64 didn't support PlayReady DRM.

 

Does Vega still not support PlayReady DRM? Has the Adrenaline driver not yet added related features?

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4 Replies
FunkZ
Grandmaster

There's a litany of things to check, from your subscription level, hardware, Internet connection and even the browser/app being used. Here's a comprehensive checklist.

https://next.thenextweb.com/news/netflix-probably-isnt-streaming-4k-on-your-pc-heres-how-to-fix-that

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Thanks a lot for kind reply

I'd check about it and below is the result.

 

Highest subscription plan (streaming quality 'high')

5600X / 2x16GB 3600 ram / RX Vega56

1Gbps internet connection (910Mbps at Fast.com)

4K 60Hz HDR10+ HDCP2.2 display is properly connected, using DP2.1 cable

HEVC video ex is working well

Using official Netflix app

 

I didn't know what makes 4K feature unavailable...

(btw, the Dolby Vision is available in this setup)

Apple TV app is working well in this same settings but only the Netflix doesn't.

 

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Did you try the 4K test patterns?

If it's working fine at 4K with another streaming service, then your system is capable.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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4K test patterns on Netflix doesn't work

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