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PC Graphics

izanee12
Journeyman III
‎03-02-2018 09:36 PM

bluescreen when installing graphic card driver

Hello my name is izan, i am using a laptop asus k45d AMD Quad Core A8-4500M AMD Radeon HD 7640G os windows 8, i have problem on installing graphic card during installation process always bluescreen i have uninstall driver many times still blue screen, i hope party AMD can help with my problems.

Thank you in advance

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2 Replies
goodplay
MVP
‎03-03-2018 10:13 PM

The last/final drivers for your spec were vers.14.4 (April 2014).

What drivers/how are you trying to install ?

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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izanee12
Journeyman III
‎03-03-2018 11:22 PM

CD driver asus I finally lost my downloaded separately in the ASUS websites and downloading drive grphic card in AMD's site, first I install using amd auto-detect happens bluescreen I've tried using the os windows 7 and change windows 8 is still blue screen and out the message 0x0000016 - atikmpag and I look for a solution on google, but did not change but still bluescreen I've tried the driver graphics card version 14.4 and crimson way I installed already follow the procedure I choose express and custom and I feel sad usually normal new this time I experienced, I hope this forum can help me.

Thank previously responded

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