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PC Graphics

Cyboy
Journeyman III

Blackscreen on RX590

Hello everyone,

I have a Sapphire Nitro+ RX590, and experience blackscreens since a few years.

It happens randomly, sometimes just seconds after I log into Win10.

 

Both screens turn black, the fans spool up and the Mainboard boot LED turns on.

After that, nothing happens and the only thing i can do is turn the PC off and then on again.

 

I tried multiple things to solve the issue, like re-installing the software a few times and cleaning the old versions with DDU, or following YT-tutorials from people with similar problems but nothing helped.

 

I also contacted the Sapphire-support, but they couldn't help me either.

 

Here are my PC specs: 

  • RX590
  • R5 2600
  • 2x 8GB Corsair Vengeance DDR4 3000 mhz
  • 600W System Power 9
  • One SSD and several hard drives, which all work fine and aren't the cause of the problem.

 

I hope somebody can help me.

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