PC Graphics

[Artich]

Tried all methods, so far the problem occurs only in this game. MSI Afterburner was not installed. Tried installing a new clean Windows 11 24H2. When reducing the voltage, crashes with a black screen become more frequent. Powerlimits do not affect. Changing the processor and platform does not affect this. Driver version 24.10.1. I use two monitors. HDCP is disabled.  

[Alathi]

welcome to the club. Search for "black Screen" on here and you'll find countless users with the same issues. I've tried nearly every fix to resolve this and am at a complete loss. Local shops cant even help me.

If they dont address this in the next week im going to sell my card and buy NVIDIA. This is a joke

[Artich · Accepted solution]

I found some temporary solution for myself, but I will also be selling the graphics card and wish you luck with your sale.

My solution involves reducing the maximum frequency by 100 MHz from the default value and setup the highest available voltage. I set all of this separately for the CS2 game profile in Adrenalin. In the game itself, I set the maximum available anti-aliasing (8x) since I play at a low resolution of 1536x960. In my case, the graphics card becomes unstable at such a low resolution due to low load, but if I increase the rendering resolution through anti-aliasing, the graphics card starts working more stably, but power consumption is also more. Probably, during a long test of 10 hours or more, these black screens will appear again.

I could even overlook these black screens if the performance was truly high in other games, but it's sometimes worse than the 6800 XT, which costs half as much in my country, and I don't see any point in keeping this graphics card any longer, as AMD isn't doing anything to improve the situation. It's also likely that the upcoming 5060 Ti will have similar performance, specs and price, without the sacrifices.

[flakmonkey]

Club of illiterates who don't know crap about drivers and just keep messing with voltages like a mad person.

[flakmonkey]

Why do users undervolt or overvolt AMD graphic cards ? Don't blame AMD for your experiments, stock settings are the optimal settings.  You can write the drivers yourself if you want to do such things.

[Artich]

Due to very poor performance of cooling systems from different vendors, since the hotspot reaches 110 degrees, which leads to increased noise from the fan and accelerated failure of the chip itself. Yes, maybe, as AMD promises, the video card in this mode will survive the warranty period, but will quickly fail after. Not everyone is rich enough to buy new video cards every 1-2 years. I bought my video card with the hope of playing without problems on full HD at 100+ frames, but I received a pumpkin that in new games does not even reach 60 frames. Undervolting can also help reduce energy consumption in countries where electricity is expensive or in short supply, and you need to take power from portable generators.

[flakmonkey]

Does the competition reach your desired fps in games that you play with your settings on there gpu of a similar price ?

[Artich]

Yes, I can buy a bunch of other video cards with higher and more stable performance, even from AMD itself. As I already wrote, at the moment the situation in new games for the 7800 xt is such that it is worse than for the 6800 xt, and it can be bought for $300 instead of $550 for 7800 xt. Moreover, there are offers for the 6950 xt under $500. If we speak about Nvidia, then I can buy a 3080 ti for this price, which can produce the desired result due to DLSS, which on fullhd does not affect the quality as much as FSR 2-3, while FSR 1 was better, because of more available presets, but it is no longer used in most new games, especially on unreal engine 5.
Also, your previous statement about writing your own drivers indicates that you have low awareness of the situation with AMD source code and documentation. If you really want to know whether it is possible to write your own drivers, then you should study the experience of tinybox and George Hotz, who tried to do this, but ran into a number of problems due to the corporate secrecy of the company.

[flakmonkey]

Be patient, even Nvidia 4000 series user have driver problems in many games. 7800XT issues are probably on top priority for AMD driver team.

For writing drivers, i meant you should join AMD yourself.

My 6500XT is slower in some games vs 5500XT but i still love it because AMD made a 8gb card for budget segment and 6500XT has raytracing support and i will get drivers for many more years than for the 5000 series AMD GPUs.

What is your gpu sub vendor, 110C seems a little high . I don't bother about fan noise to be honest.

[Artich]

I would like to believe, but AMD's latest actions do not inspire hope.
Firstly, they fired a lot of employees from the graphic accelerator development departments. Secondly, they themselves do not comment on the situation, there were no driver updates for almost 2 months, during the hottest season for new games. After which they finally released an update, but the situation did not change, even in the games declared by support. In Stalker 2, only the frequency of microstaters decreased. Now on January 6, they will present a new generation of video cards, and I am afraid that they will wave their hand at the previous series.

I was lucky, my vendor is Sapphire, and my hotspot is around 85 degrees. But many people are not like this, one of my friends also had a 7800 XT, but from Acer and in his case it was already more than 105 degrees. He sold his video card and bought a 6950 XT for $100 less than he sold. And my best friend bought a 7900 xt from XFX a year ago, and he had 110 degrees, but after he decided to sacrifice the local warranty and serviced it himself, so XFX itself recommended him to do it in them response.

In my case, I was forced to lower my frequencies from those recommended by the manufacturer, because under low load the video card takes too high a frequency with low voltage.

[MMHN]

Club of illiterates who don't know crap about drivers. and just keep messing with voltages like a mad person.

Reply

[lsfelipe]

Same, i got black screens and my pc is restarting.

6600XT user.

[flakmonkey]

Specs ? GPU sub vendor ? OCed ?

[Artich]

I can only recommend lowering the frequency in the driver to 2489-2589 MHz, setting the maximum available voltage and, if it possible, expanding the power limit up to 10-15%.
Also, it would not be superfluous to disable ULPS in the registry.

Spoiler

Go to the registry by typing "regedit" in windows search.
Go to the "Edit" tab and click on "Find".
In the text box type in "EnableULPS" and then press Find.
You should see "EnableULPS".
Change the value from "1" to "0"

And it is worth checking what the delay is for waiting for a response from the video adapter. Since I had a reboot, only if it was very short or disabled. In general, a reboot is the worst case.

Spoiler

Go to the registry by typing "regedit" in windows search.
Then follow by path:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/GraphicsDrivers

Create or change REG_DWORD "TdrLevel" and set value to 3 to enable detection timeout. 

Then add or change a REG_DWORD labeled "TdrDdiDelay" and another for "TdrDelay" and modify them value to 2-10. Save them both, restart your PC, and you'll be good to go.
These two keys essentially modify the time Windows will take to report a display driver failure from next to no time at all up to 2-10 seconds which is more than enough time for it to not freeze while reporting.

These are the most effective methods, if after them there is no success, the reason remains the power supply or a defective gpu chip itself.