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PC Graphics

cpaya
Journeyman III

Asus DUAL RX5500XT O8G EVO

Dear AMD support,

This card shuts down my computer when playing Conan, Shadow of the Tomb Raider, Fallout 4, Resident EVIL 2 and so, and so on... The only game that I can play is Age of Empire, amazing! When using DAZ Studio and Bryze the system seems to be stable and it works just fine.

Of course I installed the latest driver from AMD and older ones too, does'nt fix the problem neither. And of course I reintall the OS... new BIOS update.

Checked compatibility of this card with PCIe 3.0 see link below that this card works with a system based on PCIe 3.0.

 

This is my configuration:

AMD Ryzen 2400G

ASUS Prime A320M-K

CORSAIR 16 GB

WINDOWS 10 PRO v2004

Please could you tell me, what the problem is, so I can work on it?

btw

With the NVIDIA GEFORCE GTX 1650 (my old card) everything works perfectly and all the mentioned games above, I play them with ultra settings.  Amazing isn't it?

Kind regards,

Camilo Paya

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cpaya
Journeyman III

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