PC Graphics

[arthurxvi]

So i updated Radeon software to 19.7.1 today just to find out Asus Aura dont detect my RX580 8G STRIX anymore, it was working fine before i update (19.5.3). asus aura only give me the non-aura message whenever i try open it.

[goodplay]

Also suggest you contact Asus support, they may need to update their software to be compatible with the new driver ?

[synoxia]

Same issue with a RX Vega 64. I dont think asus is updating their software for a discontinued card... amd should fix this

[arthurxvi]

Well, i decided to go back to 19.5.2 and got the Aura Lighting control worked again. and will definitely not update until amd fix this problem, since Asus replies was so hollow and kind of lacking, i will stay at 19.5.2 for now.

[keka94]

I have the same problem, window pops up when trying to launch AURA program and says "Non-AURA"

[testsieger73]

I have the same problem with an ROG Strix Vega and rolled back to 19.6.3 which works fine. AMD should look into this and not ASUS because apparently it is a Radeon software update that causes ASUS software to be unable to detect an ASUS card.

[testsieger73]

ASUS just released AURA Sync version 1.07.71, AMD just released Radeon software 19.7.3.

No fix whatsoever, card is still not being detected.

[arthurxvi]

Just use last version that worked for you mate, your best bet that is.

[vitalliy1]

good afternoon! I have the same problem ! graphics card Asus radeon rx vega 56 strix

[arthurxvi]

Stick with last version that working for you, dont update unless you can live on without Aura.

[fatalryzen]

Tested out these driver versions. All clean installs.

I have Windows 10 1903 Build 18362.267 updated as of this writing 8/7/2019. Installed newest version to older versions one at a time.
Aura Sync Lighting_Control_1.07.71 (latest)

Aura Sync components:
keyboard - rog claymore
mouse - rog pugio
ram - 16gb Trident Z Royal
gpu - Strix Vega 64
cooler - wraith prism
motherboard - strix B450F gaming
fans - coolermasterfan
lightstrips - 2x deepcool 350

NOT WORKING - win10-64bit-Radeon-Software-Adrenalin-2019-Edition-19.7.5-July31 (latest)
NOT WORKING - win10-64bit-Radeon-Software-Adrenalin-2019-Edition-19.7.3-July25
NOT WORKING - win10-64bit-radeon-software-adrenalin-2019-edition-19.7.2-july16
NOT WORKING - win10-64bit-radeon-software-adrenalin-2019-edition-19.7.1-july7

WORKING - win10-64bit-radeon-software-adrenalin-2019-edition-19.6.3-june27

I won't be updating my driver until this is fixed.

[fatalryzen]

Confirmed working!

win10-64bit-radeon-software-adrenalin-2019-edition-19.8.1-aug12

[geohun]

yes, indeed. we happy.

Your service request : SR #{ticketno:[8200885557]} has been reviewed and updated. ;-)