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fburria
Journeyman III

App crash module amdxn32.dll

Hello all,

I have an error with one application and the module with errors is:

Faulting application name: PlariumPlay.exe, version: 6.6.0.0, time stamp: 0xbac16d12
Faulting module name: amdxn32.dll, version: 8.14.10.146, time stamp: 0x610cce0f
Exception code: 0xc0000005
Offset error: 0x000f29df
Faulting Process ID: 0x2504
Faulting application start time: 0x01d78ee76e4664d1
Faulting application path: D:\Plarium\Plarium\PlariumPlay\PlariumPlay.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\amdxn32.dll
Report ID: 12c88e47-5f2a-4c4d-afec-74afc0cbfb98
Full name of the buggy package:
Relative application identifier of the faulting package:

---------------------------------------------

WER:

Version=1
EventType=APPCRASH
EventTime=132731838683861512
ReportType=2
Consent=1
UploadTime=132731838686975169
ReportStatus=268435456
ReportIdentifier=653f4440-bf70-40a0-b31a-d6301ee27f2b
IntegratorReportIdentifier=12c88e47-5f2a-4c4d-afec-74afc0cbfb98
Wow64Host=34404
Wow64Guest=332
NsAppName=PlariumPlay.exe
OriginalFilename=PlariumPlay.exe
AppSessionGuid=00002504-0001-02d0-d164-466ee78ed701
TargetAppId=W:000631ef9e98c6f0ca43ee5be0811b959e9a00000000!000020d1b26446c7bf60893c2e67d982e86132660a56!PlariumPlay.exe
TargetAppVer=2069//04//15:08:02:26!7304f!PlariumPlay.exe
BootId=4294967295
TargetAsId=1380
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=5ea47743e06e6cb8ff35f97b026163de
Response.BucketTable=1
Response.LegacyBucketId=2248977895657661406
Response.type=4
Sig[0].Name=Nombre de la aplicación
Sig[0].Value=PlariumPlay.exe
Sig[1].Name=Versión de la aplicación
Sig[1].Value=6.6.0.0
Sig[2].Name=Marca de tiempo de la aplicación
Sig[2].Value=bac16d12
Sig[3].Name=Nombre del módulo con errores
Sig[3].Value=amdxn32.dll
Sig[4].Name=Versión del módulo con errores
Sig[4].Value=8.14.10.146
Sig[5].Name=Marca de tiempo del módulo con errores
Sig[5].Value=610cce0f
Sig[6].Name=Código de excepción
Sig[6].Value=c0000005
Sig[7].Name=Desplazamiento de excepción
Sig[7].Value=000f29df
DynamicSig[1].Name=Versión del sistema operativo
DynamicSig[1].Value=10.0.19043.2.0.0.256.48
DynamicSig[2].Name=Id. de configuración regional
DynamicSig[2].Value=3082
DynamicSig[22].Name=Información adicional 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Información adicional 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Información adicional 3
DynamicSig[24].Value=232a
DynamicSig[25].Name=Información adicional 4
DynamicSig[25].Value=232a2246273bef4ea1d8f2b3c1abc9fc
UI[2]=D:\Plarium\Plarium\PlariumPlay\PlariumPlay.exe
LoadedModule[0]=D:\Plarium\Plarium\PlariumPlay\PlariumPlay.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\sechost.dll
LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[13]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[14]=C:\WINDOWS\System32\USER32.dll
LoadedModule[15]=C:\WINDOWS\System32\win32u.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[18]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[19]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[20]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[21]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[22]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[23]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\e4a1c9189d2b01f018b953e46c80d120\mscorlib.ni.dll
LoadedModule[24]=C:\WINDOWS\System32\ole32.dll
LoadedModule[25]=C:\WINDOWS\System32\combase.dll
LoadedModule[26]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[27]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[29]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[30]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[32]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[33]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[35]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSVCP140_CLR0400.dll
LoadedModule[37]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[38]=C:\WINDOWS\System32\shell32.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\Wldp.dll
LoadedModule[41]=C:\WINDOWS\System32\SHCORE.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[43]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\DWMAPI.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[46]=C:\WINDOWS\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx32.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[48]=C:\WINDOWS\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\amdxn32.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\amdihk32.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\wtsapi32.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\UMPDC.dll
LoadedModule[55]=C:\WINDOWS\System32\TextShaping.dll
LoadedModule[56]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[57]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[58]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[59]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[60]=C:\WINDOWS\system32\twinapi.appcore.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19043
OsInfo[3].Key=ubr
OsInfo[3].Value=1165
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=3082
OsInfo[7].Key=geoid
OsInfo[7].Value=217
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221217016
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.789.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16334
OsInfo[19].Key=svolsz
OsInfo[19].Value=465
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.1165.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[30].Value=C0DD2958-3F6C-41DD-85BE-41F4BE4DFAC2.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Dejó de funcionar
ConsentKey=APPCRASH
AppName=Plarium Play
AppPath=D:\Plarium\Plarium\PlariumPlay\PlariumPlay.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=C8B9558337B9E32809F8DE07D4B12337
MetadataHash=855933891

This error happens from this afternoon but this morning application was working fine. Nothing changed from morning to afternoon.

Yesterday I updated my graphis card driver to last version: 21.8.1

Graphic card: RX 5700 XT

Any suggestions?

Thanks in advance.

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1 Reply
fburria
Journeyman III

Solved!

The issue was caused by 21.8.1 version.

Uninstalled and installed 21.6.1 and now it's working fine!

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