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PC Graphics

prometheon13
Journeyman III

AMD Radeon RX7600 not recognizing monitor resolution

Hi,

 

I just bought a new PC upgrading from another AMD Proc/GPU Combo but I connected a Samsung TV as a secondary monitor and it's only showing up to 1980X1080 as the maximum resolution but the tv is 4K. My previous GPU supported it as 4K so I don't know what's happening.

 

I tried:

Changing the cable from one port to another on both the PC and the TV

Tried creating a custom resolution but it wouldn't let me

Adrenalin is on the newest update

 

I downloaded CRU and it shows 3840x2160x30 and 2560*1440*59.950 under Detailed resolutions but not under Established or Standard resolutions.

 

 

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4 Replies
prometheon13
Journeyman III

I swapped cables (Connected the TV to the HDMI port on my GPU and my monitor to the DP and now my TV is recognizing 4K, however, now my new monitor is not recognizing 144Hz and goes up to 60Hz only

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Dragokar
Forerunner

Could you please post detailed Hardware and Software specs?

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prometheon13
Journeyman III

Hi,

 

Yes, sorry, here they are. Let me know if you need anything else.

 

Proc: AMD Ryzen 7 5800X

M/B: ASUS PRIME B550-A AC

GPU: AMD Radeon RX 7600 AsRock

Memory: 2 X G.Skill 16Gb 3600 Mhz

PSU: Aerocool Cylon 700W

Case: Thermaltake 200 TG ARGB

 

Monitor: Acer EI242QR 165Hz Curved

TV: Samsung 45'' 4K TV

 

OS: Microsoft Windows 11 Professional x64 Build 22631.3447 (23H2)

 

 

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nexxxus
Journeyman III

I have the same issue and look for a solution.

Not all of the resolutions of my TV are available on the rx7600.

No issue with other cards. Even rx 6400 allows me to use all resolutions

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