All browsers (iexplorer and Firefox) and the Flash player as well as all media players (Windows media and VLC player) run on the onboard graphic module [Intel(R) HD Graphics 5500] and not on AMD Radeon graphic card. This cannot be changed in AMD Catalyst Control Center for "reasons of compatibility" What is the use of an additional AMD Radeon graphic card if it cannot process the videos I want to watch? With HD-quality the system's graphic module can't cope, so I want AMD Radeon to take over. Please give advice on what to do?
---->> scroll down for system information and information on onboard graphic module Intel(R) HD Graphics 5500 and on graphic card AMD Radeon R7 M260
below System energy oprions which I have changed to high performance costomized engery options (did not solve the problem)
System information:
Betriebsystemname Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Systemhersteller FUJITSU
Systemmodell LIFEBOOK A555/G
Systemtyp x64-basierter PC
System-SKU
Prozessor Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, 2201 MHz, 2 Kern(e), 4 logische(r) Prozessor(en)
BIOS-Version/-Datum FUJITSU // Insyde Software Corp. 1.20, 06.10.2015
SMBIOS-Version 2.7
Version des eingebetteten Controllers 0.36
BIOS-Modus UEFI
Hauptplatinenhersteller FUJITSU
Hauptplatinenname Hauptplatine
Plattformrolle Mobil
Startgerät \Device\HarddiskVolume1
Gebietsschema Germany
Hardwareabstraktionsebene Version = "10.0.17134.285"
Installierter physischer Speicher (RAM) 4,00 GB
->>>> System graphic module
Name Intel(R) HD Graphics 5500
PNP-Gerätekennung PCI\VEN_8086&DEV_1616&SUBSYS_189510CF&REV_09\3&11583659&1&10
Adaptertyp Intel(R) HD Graphics Family, Intel Corporation-kompatibel
Adapterbeschreibung Intel(R) HD Graphics 5500
Adapter-RAM 1,00 GB (1.073.741.824 Bytes)
Installierte Treiber igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Treiberversion 20.19.15.4835
INF-Datei oem98.inf (Abschnitt iBDWM_w10)
Farbebenen Nicht verfügbar
Farbtabelleneinträge 4294967296
Auflösung 1920 x 1080 x 60 Hz
Bits/Pixel 32
Speicheradresse 0xC1000000-0xC1FFFFFF
Speicheradresse 0xD0000000-0xDFFFFFFF
E/A-Port 0x00005000-0x0000503F
IRQ-Kanal IRQ 4294967286
Treiber c:\windows\system32\drivers\igdkmd64.sys (20.19.15.4835, 7,60 MB (7.972.320 Bytes), 05.02.2018 01:35)
--->>>>> Graphic card
Name AMD Radeon R7 M260
PNP-Gerätekennung PCI\VEN_1002&DEV_6900&SUBSYS_190610CF&REV_00\4&8ECA913&0&00E4
Adaptertyp AMD Radeon Graphics Processor (0x6900), Advanced Micro Devices, Inc.-kompatibel
Adapterbeschreibung AMD Radeon R7 M260
Adapter-RAM (2.147.483.648) Bytes
Installierte Treiber aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Treiberversion 15.200.1060.0
INF-Datei oem0.inf (Abschnitt ati2mtag_Topaz)
Farbebenen Nicht verfügbar
Farbtabelleneinträge Nicht verfügbar
Auflösung Nicht verfügbar
Bits/Pixel Nicht verfügbar
Speicheradresse 0xB0000000-0xC01FFFFF
Speicheradresse 0xC0000000-0xC01FFFFF
E/A-Port 0x00003F00-0x00003FFF
Speicheradresse 0xC21C0000-0xC21FFFFF
IRQ-Kanal IRQ 4294967283
Treiber c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 649,50 KB (665.088 Bytes), 12.01.2016 17:13)
Set to high perfomance under Benutzerdefinierte "Custom" Ergergy Options 2
Your help would be most appreciated - many thanks in advance.
Eichkatzl
Maybe some of the info in Still... how to switch between Intel and AMD graphics?
You could also ask on Fujitsu support/forum ?
Also, your using old drivers ?
Many thanks for your answer, but all you suggest I have already done:
The drivers are all new: That is the newest AMD driver I can get:
as suggested by the link you gave me, explains the things I have been trying to do: With my AMD driver I get the AMD Catalyst Control Center as shown in the first sreen shot above, where you can see that switching is blocked / locked for browsers and media players due to reasons of compatability.
VLC player is processed by the intel onboard graphics and NOT by AMD Radeon, As you can see in the full screen shot below:
Your help is most appreciated - many thanks in advance
Eichkatzl