Hi,
In my situation Graphic Card is not the problem.
I build up my pc 3 months ago. And I had always randomly crashes on windows 10 pro.
Crashes occurred on large file copying on windows, editing photos in Photoshop, and all kind of games like Apex Legend, Division 2, Witcher, DayZ etc.
Games crashes are always randomly. Starting the game or 5 minutes playing or 30 min. playing it doesn’t always same. Some crashes are freezes the app and go back the windows, some crashes are blue screen and couple of them freezes all system.
Some errors that i get most;
Easy Anti-Cheat and Apex Crash Messages
amdihk64.dll, atidxx64, d3d11, ntdll, mileswin64.
Some of them "Untrusted system file" and some just "Apex crashed in ..."
And Global Wattman Settings are always changes to factory settings.
Blue screen errors were;
Stop Code: System Service Exception
What failed: SRTSP64.sys
or
Stop Code: Kernel Security Check Failure
or
Stop Code: Page Fault in nonpaged area
My system;
Aorus Gaming 7 Wi-Fi (ver 1.1)
AMD Ryzen5 2600X
Sapphire Nitro+ RX 590 8GB Black edition
2x8 GB DDR4 - 3466 CL 19 Hyper X Fury
Corsair RM 850x power supply
Samsung SSD 970 Evo Plus MVMe M.2 500GB (It's on fast slot on motherboard which is PCIe 3.0 x4 110mm.)
Toshiba HDWD110 1TB
WHAT I TRIED AND DIDN'T HELPED ME:
Re install windows dozen times. Fully updated all windows.
All bios updates dome but doesn't helped
All driver updates and install, uninstall, reinstall especially graphic card. (By the way, i changed my graphic card for hardware failure.)
Also tried Asus Nvidia GTX 1070 graphic card. But the results are same.
Different slots for M2 SSD or just use Toshiba HDD or buying new SSD. Every time I formatted and re install fresh system and drivers.
In Apex Legends game and Origin app, i tried fps caps, different video settings and doesn't helped for me.
Try to change Easy Anti Cheat priority low and done some other suggestions.
In AMD Radeon Settings, i tried every suggestions that i found on different forums. (Change fan speeds, timings, power usage etc.)
Changed Windows Power Plan from "balanced" to "ultimate"
Add additional cable from power supply to graphic card in case lack of voltages.
WHAT I TRIED AND WORKED
Keep in mind, I guess this type of voltage setups may harm your hardware please make sure your hardware specs and capacities. Or just ask someone who knows this type adjustments before change anything.
Just increase DRAM voltage from "Normal" to 1.110 V. It's 2nd value for me.
In BIOS / M.I.T. / Advanced Voltage Settings there is a DRAM Voltage (CH A/B)
DRAM Voltage Factory setting is set "Normal"
Factory setting is set Normal and you hit "+" its change 1.100V and hit "+" one more time its set 1.110V for my motherboard.
And all my problems gone immediately. I changed all bios settings factory default Just change DRAM voltage and set it 1.110 V. Restart the system and set all Graphic card settings factory settings. I changed Windows Power Plan setting to "Balanced". Also I pushed up graphic adjustments in games and there is no any crash problem.
Re format all my HDDs, re install windows and drivers. (Its not necessary, Its my obsession) I tested 3 weeks and there is no single crash.
This DRAM voltage change is worked for me. Now in windows my rams CL values are 20 Clocks Dram Frequency 1732MHz
Keep in mind, I guess this type of voltage setups may harm your hardware please make sure your hardware specs and capacities. Or just ask someone who knows this type adjustments before change anything.
My DDR4 - 3466 Hyper X Fury RAMs are in compatibility list both motherboard and AMD Ryzen processor lists.
What is the real problem I don't know but the BIOS DRAM Voltage changes worked for me.
Hope this is helpful for someone
