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PC Graphics

Facundols
Journeyman III

AMD 4700S 8-Core Processor Desktop Kit Compatibility? issues

Hi all, 

I've bought the mentioned desktop kit wich includes a SSD 240 GB Sata and also it came with a Radeon rx6500 XT Saphire Pulse graphic system, 

It came with a pre-Installed Windows 11 version

The issue that i have is that once i install the GPU drivers from AMD page it works normally until i reboot the system, 

After windows restart, it works for a few seconds and then the screen crashes and shows only colored pixels (i could not know if the system works on the back or if it freezes completely)

 

If i restart the computer again and cana manage to be fast enough to disable the GPU Driver it works, and i reinstall the driver again and it works normally until i reboot the systema again, 

 

Can anyone tellme if this is a problem related to Windows 11? or is the Graphics periferic just not compatible with this desktop kit? 

 

PD: It's not a hardware issue since it happened to me in 2 different computers with exact same components

 

Thanks a lot

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2 Replies

Please reply to this current 4700S Kit thread where there are at least three other Users with helpful information: https://community.amd.com/t5/general-discussions/lack-of-support-for-cardinal-4700s-desktop-kit/m-p/...

EDIT: Here is AMD Driver download page for the 4700S Kit including new BIOS version for Windows 10 only: https://www.amd.com/en/support/desktop-kit/amd-4700s-desktop-kit/amd-4700s-desktop-kit

Tkanks a lot, going on that forum now!

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